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"Very comfortable—no complaints."

"10/10: Beautiful and spacious rooms. Friendly and professional staff. Convenient and quiet location. Loved our stay! After our first night here, I read the hotel magazine to see what other hotels they operated, so we could continue enjoying great stays during our Japan vacation. We immediately booked their hotel in Osaka (our next stop). I’m writing this review from their Osaka location and yes, it’s 15/10! The location is a 10-minute walk from Nagoya Station, which is a regional and Shinkansen transit hub. There’s shopping, food, and entertainment all within walking distance. Major attractions like Nagoya Castle, Pokemon Centre, etc. are a 30-minute walk or train ride away. We were warmly welcomed by staff upon arrival and warmly acknowledged each trip out/in. This is our first trip to Japan and sadly our Japanese language abilities are very basic (we’ll do better next trip!). The staff have been wonderfully patient and caring in helping us in English. This makes such a difference for “first timers” to Japan. The rooms are beautifully decorated and very clean. Our room had two twin beds and offered plenty of space. Size-wise our room was akin to the amount of space we’re used to from North American hotels. 👍👍 We visited in August. The in-room air conditioning was a relief to come back to. Highly recommend. Our stay made such an impression that we’ve added Tokyu Stays hotels to our “go to” travel list for where to stay when travelling in Japan and globally. "

"Good"

"子供達にとって初めてのホテル宿泊でした。 部屋は清潔で大喜びしていました。 ただ、朝食はもう少し子供向けの種類があれば良かったかなと思います。 ホテルマンの対応は良かったですが、繁忙期だったので、対応が遅れがちと人数不足な感じだなと思っています。 "

"We really enjoyed our stay at this hotel at a very high level. The staff also welcomed us and took care of the additional requests we had. They have an excellent dining room and a wonderful pool."

"This is my second time booking with this hotel branch. The hospitality, and quality has exceeded my expectation both times. The hotel is in such a convenient location. There is a bus stop at the entrance of the hotel. There are a variety of restaurants around the area that are popular for traditional dishes. In terms of the staff, they were super helpful and accommodating to my requests. "

"Hotel team was very helpful after I accidentally left some clothing behind."

"For the price it is an amazing establishment and would recommend to anyone staying in nagoya "

"Recomendado 100%, gracias. "