All guestrooms at Gita Maha Hotel have comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
Customer service was terrible, door on my suite didn’t lock for the first two days, restaurant food was not good and at times wasn’t even open due to lack of staffing. The staff did not clean my room very well. Even have pictures of bugs in the tub just after they had supposedly cleaned the suite.
Aaron Lee
2024 年 12 月に 10 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Finbar
2023 年 10 月 1 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
My expectations aren’t high for a mid priced hotel in Bali. But it is mid priced, not hostel priced, yet the service felt hostel level, as if no worker has actually received training to work at a hotel. Broken door lock, broken safety box, two shower heads with leaks making them unusable and not fixed for 48 hours despite multiple requests, dirty dishes left in sink and not replaced after room cleaning, etc. For the shower head problem, I got frustrated on third request what with the grime of long flight and streets building up.. the staff at hand got nervous even though I wasn’t yelling. He offered an empty room for shower use—why not just move us completely? This is why I think the problems we faced here are due to a lack of industry know how. The price should just be on a 1-2 star hotel level for the region, that is where they are at in truth.
Finbar
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2020 年 1 月 30 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The biggest scam in Ubud - A horrible experience
So the pictures of a hotel and suites overlooking the rice patties are a huge scam. There is a massive construction project happening in the area that our room was overlooking. Construction workers are working 7 days a week, 24 hours a day. Everything from steelworkers grinding and welding away, to brick workers running their cements mixers and gravel trucks, to bulldozers and ground moving equipment digging and working non stop.
There is no manager at this property and when requested was always informed he is at another property and might come in again in a day or 2. In the 5 days we stayed there I did not get to see the manager once. He is obviously staying away as he does not want to deal with customers asking questions. When I questions the general staff about the construction and the failure of the hotel to warn us before arrival i was simple told our booking is non refundable and that the hotel has not had the chance to change the marketing pictures.
Breakfast service is slow and pretty much non existent. If you are lucky enough to receive it is is pretty much 2 eggs, 1 piece of toast, 1 small mushroom and one slice of tomato. The problem is although you give your order the day before, it is never ready on time and the service is absolutely pathetic. We will receive our eggs and when we ask about the toast we it will only be delivered 35 minutes later, they dont care if you eat a cold breakfast here.
宿泊されたお客様
2020 年 1 月に 5 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Martine
2019 年 10 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rooms are large, staff are very attentive, breakfast was good and you could vary your choice, the shuttle is very useful and free at certain time. The hotel orgainsed a driver for us to have a day trip.
Martine
2019 年 10 月に 7 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Gilles
2019 年 9 月 16 日
良かった点 : 清潔度、施設のコンディションと設備
Hotel pratique
Hotel pratique, sans toutefois grand charme.
Gilles
2019 年 8 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 9 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All you need for your accommodation while in Ubud. Aircon, WiFi, Excellent TV channels, hot water, spacious rooms, basic breakfast and bottled water included! Also can arrange motorcycles and tours etc. Staff are exceptional! Got hooked on the pizzas! Location is good as it right in the crazy Ubud centre - too loud and too many people there!
宿泊されたお客様
2019 年 9 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 7 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Free shuttle into Ubud Palace multiple times a day. Staff were very helpful and polite.
宿泊されたお客様
2019 年 7 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Iskender
2019 年 7 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel for the price
This is a great hotel food this price. Very friendly and helpful staff. Great, make to order breakfast. We stayed at this hotel before heading to the beach and loved it for the price we paid.
Iskender
2019 年 7 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 3 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
small friendly hotel, offering a free shuttle into town and pick up service and always willing to go a little out of the way personally as well as to drop off in Ubud, not just at the Palace.
宿泊されたお客様
2019 年 3 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 3 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
beautiful property within 20 minutes to town with a flexible free shuttle. Great pool and rooms are huge and have soft fluffy towels and comfy beds and linens
宿泊されたお客様
2019 年 3 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Samanta
2018 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
SEMANA MARAVILHOSA
O hotel tem poucos quartos, mas os quartos são muito grandes e confortáveis. A limpeza e o Staff foram excepcionais, bem como a comida e o atendimento. A localização é um pouco afastada do centro de Ubud, mas vale a pena. A calma do lugar e o preço do Uber para chegar ao centro fazem tudo valer a pena.
Recomendo MUITO esse hotel.
Samanta
宿泊者限定の口コミ
10/10 (非常に良い)
Michelle
2018 年 1 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel up in the mountains
Staff were friendly and helpful. Hotel clean and very comfortable. Only eight rooms so we had the pool to ourselves. Every night we came home to our room with a lovely saying on our bed and a little extra clean. High enough in the mountains to be away from the town noises but close enough for easy access. Would definitely stay again.
Michelle
2018 年 1 月に 7 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2017 年 10 月 25 日
良かった点 : スタッフとサービス
Wer Ruhe sucht ist hier richtig. Das Hotel befindet sich etwa 3 km außerhalb von Ubud. Hier gibt es leider keine gastronomischen Einrichtungen mehr. Das Hotel bietet jedoch 4x tgl. einen kostenlosen Shuttleservice sowie eine Rollervermietung an. Das Personal ist sehr freundlich und gibt sich sehr viel Mühe.