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"Hotel Alameda has been my home every time I come to Morelia for the last 50 years and always has been pleasent this time when we arrived my wife ask for room number 108 they say no problem we will give you room 108 few seconds later the lady in the reception area said you need to pay additional 350 pesos, I told the reception lady that we are customers of the hotel for the last 50 years and never before we have to pay additional charges on room request she said sorry is company policy she didn’t care I was loyal customer or expedia member she said if you want the room for what you paid do it directly at the hotel I told her I always do my reservations with expedia and was not polide to say that I guess I need to change hotels when I come to Morelia"

"Great Staff!"

"Excellent location in central Morelia by the cathedral and Plaza de Armas. There are dozens of coffee shops, restaurants, bars and museums within walking distance. The hotel is very comfortable and staff is very friendly and professional. "

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"The room situation was not good. Having to go up and downstairs even after taking the elevator to my floor was hard"

"The room was very clean and the staff were courteous and helpful. The hotel itself is a colonial gem. The location can’t be beat. "

"Love staying with you guys "

"Unfortunately, our experience did not meet expectations. The staff was very unresponsive—after ordering room service, it never arrived. When booking a pontoon ride, we were initially quoted one price, but on the day of the excursion we were asked to pay more, which led us to cancel altogether. Mayra at the front desk was particularly dismissive and unhelpful when we raised concerns. While the hotel itself is nice, the food was overpriced and lacked authentic Mexican flavor. We stayed in the Four Islands room, which had a terrible, pungent sewer smell that made the stay uncomfortable. Overall, the property has potential, but the service and maintenance issues significantly impacted our experience."

"Wonderful and peaceful place! Owner, Rafael made the stay even better. Do not miss out on the tranquil and yet luxury like setting. They go out of their way to make your stay the very best experience."