This beautiful hotel is very grand and is still very classy. It is showing its age however, but we still had a wonderful experience, with my husband celebrating his birthday at dinner where the staff made his night very special. The staff are excellent and we thoroughly enjoyed our 2 night stay.
Paul
2025 年 3 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Chanel
2023 年 8 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a fantastic suite with all the amenities and comforts. Delicious dinner. Wonderful staff.
Chanel
2023 年 8 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2022 年 1 月 9 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disgrafeful insult to culinarism & high-end travel
The stay was a shitshow, and nor the reception or the general manager felt need to apologize, let alone offer any compensation.
They claim to have an airport transfer. They don’t.
Then they tried to cheat me out of the room I’d booked & paid for: I was left alone to find a dirty, crumbling room without even the number on the door at the edge of the estate, with no phone to contact the reception, so I had to walk back there. They had nerve to claim it was the right room. When I clearly pointed out it wasn’t, she asked me ”if I wanted to see the room I had booked”?!
I was promised my luggage would be moved there. It wasn’t- had to do it myself, too.
New room had a phone, but no information about services they supposedly provide or even as to even what was the number to the reception, so again I had to walk back to the reception to sort out all the new issues. The room had no minibar they advertized, TV was a couple of grainy channels impossible to watch. Wi-fi didn’t work half the time.
To my surprise restaurant wasn’t open for lunch, so had to go hungry. Hotel also advertizes its restaurant as some kind of culinary haven, but for dinners there was a crap buffet (chicken wings are their idea of high end cuisine), wherr food either ran out or was inedible: meat grossly overcooked and tough.
Serving staff was unprofessional.
Pool was small, dirty & equipped with just 2 sun loungers.
Don’t waste your time or money on staying here!
宿泊されたお客様
2021 年 12 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Thabo
2022 年 1 月 6 日
良かった点 : 施設のコンディションと設備、客室の快適度
4-Star Potential at 3-Star Level.
Management needs to seriously apply quality assurance processes. Especially on cleanliness of rooms and restuarant service. A mere ordering of drinks from some waitress, in a quarter full dinning place, took about 20 minutes. Covid lockdown restrictrictions -vely affected some hospitality businesses. But this doesnt mean quality service should be below 3-star level. Except my concerns, my stay was good with magnificent views!
Thabo
2022 年 1 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Sylvia
2021 年 8 月 10 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Precious history
It is a beautiful place with precious history and stories. The view is spectacular. It is however sad that the place is neglected and I understand it is due to the covid pandemic hitting the industry hard. I really hope things pick up and that the old lady can get back her former sparkle and grandeur.
Sylvia
2021 年 8 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
KABELO
2021 年 4 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
i had great time
wonderful
KABELO
2021 年 3 月に 6 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Rico
2020 年 11 月 1 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Little piece of history and good value for money
Coach House is filled with nostalgia and has a fantastic setting. We had two rooms. One was quite dated and the other more modern. Both were excellent value though. Staff were extremely helpful, especially Thomas and Annah in the restaurant.
Rico
2020 年 10 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
JayLeyt
2019 年 11 月 16 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Rooms are spacious and clean, but the key card did not work and took many attempts before the door opened.
The buffet breakfast on the Sunday was cold and this was disappointing as the a la carte breakfast on the Saturday was excellent.
JayLeyt
2019 年 11 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Oliver
2019 年 9 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mountain air
Beautiful location with great views on the nearby mountains, forests and fruit plantations with a nice little spa. WIFI available only around the restaurant area. Nice team...
Oliver
2019 年 9 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Ralph
2019 年 9 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing value
Hotel from a different era. This is a great old hotel. It certainly has seen better days but there is an old world charm about the place. The hotel was built many years ago and has been updated and renovated along the way. It’s been a while since the last renovation but the rooms are very nice and spacious.
The rate we got included breakfast and what an outstanding value! The breakfast spread alone would have cost about what we paid for room including breakfast in the USA.
The rooms are fairly well maintained. The bed was comfortable and the room is very quiet. We booked the suites and having a fireplace in the room with a log fire made the room even more appealing. The views are amazing! Had dinner at the restaurant and again outstanding value.
Very much enjoyed this visit.
Ralph
2019 年 9 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2019 年 8 月 10 日
良かった点 : 清潔度、設備とサービス
Expedia price good value for money.
But the overall experience would be improved with attention to the "little things". E.G tables not properly cleared, dirty cutlery and crockery left from previous diners. Buffet breakfast adequate but an on demand egg service would improve service.
宿泊されたお客様
2019 年 8 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Riaan
2019 年 6 月 24 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Nice view but dirty
The Staff is friendly and very helpful. The food was excellent though the rooms cleanliness are disappointing. The carpets are extremely dirty, the spider webs are visible in corners. The towels has holes in.
Riaan
2019 年 6 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2019 年 2 月 7 日
良かった点 : 清潔度、客室の快適度
Ehemaliges 4-star Silver-Collection Hotel, das leider in der Vergangenheit abgewirtschaftet wurde und nun wieder zu einem ansprechenden Hotel aufgebaut wird. Für einen Zwischenstopp und Kurzaufenthalt zu empfehlen.
Das Hallenbad und die Pflege der Fassade des Bades lassen zu wünschen, ebenso die Außenstühle.
Frühstücksbuffet ist sehr gut, Dinner ist gut und preiswert.
宿泊されたお客様
2018 年 12 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Phillipine
2019 年 2 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I had an incredible time celebrating my birthday. The views are amazing, the food delicious. I was just a bit disappointed that I was allocated a room that I had not booked for (standard twin room instead of the king suite) but after communicating with reservations I was given the correct room. My husband and I had an excellent stay
Phillipine
2019 年 1 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Nicholas
2019 年 1 月 9 日
良かった点 : 清潔度
Wonderful views but not much else
This hotel has seen better days. While the rooms are huge and well appointed they are very dated and need refreshing. The staff all seemed attentive enough, but our dinner experience was not great and it then took almost 30 min to get the bill. Spa is large but seems to lack staff and certainly needs a receptionist. Again, the decor, etc could be updated. But the treatment I had (pedi) was excellent.
The oddest thing of all though was the DJ above the pool blaring hard core techno throughout the day while the guests are trying to enjoy the relaxing surroundings - We only lasted 10 min and then retreated to our room to nurse our bleeding ear drums.
Lovely views though...
Nicholas
2018 年 12 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
George
2018 年 9 月 17 日
sadly the standards have dropped since last we were there...generally rooms and interior need a
facelift especially the bathrooms and could be cleaner...more training for the staff
George
2018 年 9 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2018 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A wonderful weekend away
We had a wonderful weekend. The staff were very friendly and helpful. The place is very comfortable, relaxing. There’s a Spa, heated pool, small gym and a nice cozy restaurant. Some maintenance needs to be done on the property like getting a fresh coat of paint and we had a lot of ants next to the room but nothing to hinder our stay.
宿泊されたお客様
2018 年 5 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Martie
2018 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
We have been there 30 years ago and now again - the place is a bit run down but the people very friendly and good service