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Hotel Madrid Tuxtla

3.0 star property
Hotel in Tuxtla Gutierrez with free breakfast and a 24-hour front desk

Choose dates to view prices

Hotel Madrid Tuxtla brings visitors close to the action near Marimba Park. Guests can grab a coffee when needed, sample regional dishes at the on-site restaurant, and meet fellow travelers during the manager's daily reception.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is ￥5,024
￥6,023 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, 2 Double Beds

Down comforters, desk, iron/ironing board, rollaway beds

Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Free bottled water
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

Down comforters, desk, iron/ironing board, rollaway beds

Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Free bottled water
Cable channels
Iron/ironing board
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Down comforters, desk, iron/ironing board, rollaway beds

Triple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Free bottled water
Cable channels
Iron/ironing board
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Down comforters, desk, iron/ironing board, rollaway beds

Double Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Free bottled water
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

Down comforters, desk, iron/ironing board, rollaway beds

Double Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Down comforters, desk, iron/ironing board, rollaway beds

Triple Room Standard

  • 15 sq m
  • Sleeps 3

View all photos for Quadruple Room Standard

Down comforters, desk, iron/ironing board, rollaway beds

Quadruple Room Standard

  • 15 sq m
  • Sleeps 4
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About the neighborhood

Map
29000, CHIS, Tuxtla Gutierrez, 6ta Poniente Norte No. 175, Col. Centro

What's nearby

  • Marimba Park - 2 min walk - 0.2 km
  • Museo de la Marimba - 3 min walk - 0.3 km
  • Tuxtla Guitierrez Central Square - 8 min walk - 0.7 km
  • Bicentennial Park - 8 min walk - 0.7 km
  • San Marcos Cathedral - 10 min walk - 0.9 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 53 min drive

Restaurants

  • ‪La Esphera Café - ‬3 min walk
  • ‪Ambar restaurant & Coffee - ‬4 min walk
  • ‪Cafe Chichon - ‬2 min walk
  • ‪el taco loco - ‬3 min walk
  • ‪Cafecito Con Pan - ‬3 min walk

About this property

Hotel Madrid Tuxtla

Hotel in the city center
Take advantage of free self-serve breakfast, a free daily manager's reception, and a coffee shop/cafe at Hotel Madrid Tuxtla. The on-site local cuisine coffee shop, NOVELTY, serves breakfast. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), express check-in, and a computer station
  • Smoke-free premises, concierge services, and a 24-hour front desk
  • Tour/ticket assistance and luggage storage
Room features
All guestrooms at Hotel Madrid Tuxtla feature comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Similar properties

Exterior
Hotel Del Carmen en el centro de Tuxtla Gutiérrez
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 491 reviews
The price is ￥5,614
￥6,681 total
includes taxes & fees
Nov 23 - Nov 24
Hotel Del Carmen en el centro de Tuxtla Gutiérrez

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • NOVELTY

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MXN 350.0 per night
Cribs (infant beds) are available for MXN 100.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 750 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 350 (one-way)
  • Crib (infant bed) fee: MXN 100.0 per day
  • Rollaway bed fee: MXN 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Madrid Tuxtla
Madrid Tuxtla
Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
Hotel Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierre
Hotel Madrid Tuxtla Hotel
Hotel Madrid Tuxtla Tuxtla Gutierrez
Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez

Frequently asked questions

Is Hotel Madrid Tuxtla pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Madrid Tuxtla?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Hotel Madrid Tuxtla on Nov 22, 2025 start from ￥5,024, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Madrid Tuxtla?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Hotel Madrid Tuxtla?

Check-out is at noon.

Does Hotel Madrid Tuxtla provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 750 per vehicle applies.

Where is Hotel Madrid Tuxtla located?

Located in the heart of Tuxtla Gutierrez, this hotel is within a 5-minute walk of Marimba Park and Museo de la Marimba. Museum of the City of Tuxtla Gutiérrez and Tuxtla Guitierrez Central Square are also within 10 minutes.

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Hotel Madrid Tuxtla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 221 out of 444 reviews
Rating 8 - Good. 161 out of 444 reviews
Rating 6 - Okay. 49 out of 444 reviews
Rating 4 - Poor. 6 out of 444 reviews
Rating 2 - Terrible. 7 out of 444 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this place so clean close to everything I ll stay again n the hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELENTE
Stayed 1 night in May 2025

10/10 Excellent

Tomás Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Mordechai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great news lace to stay Vegetarian restaurant across the street and great coffee around the corner, and just a few minutes walk from the park
Stayed 3 nights in Feb 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an accessible price, very close to the Marimba Park, the hotel is very quiet and clean, breakfast is not included so keep in mind.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hot water with strong pressure. Very important for most travelers.
Stayed 3 nights in Dec 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities
A solid three star hotel experience, walkable to Marimba Plaza, which is very active and fun at night. Short cab ride to the ADO bus terminal. Tuxtla centro is not a tourist area. People are friendly enough, but the town is loud, dirty and smoggy. Hotel Madrid is a solid oasis, and with the a/c on, even the traffic sounds are drowned out.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Mar 2024

10/10 Excellent

Diva

Liked: Cleanliness, staff & service, property conditions & facilities
It is excelent
Stayed 1 night in Jun 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities
I liked all
Stayed 1 night in Jun 2024

2/10 Terrible

Fran

Disliked: Amenities
They advertised 24 hour airport shuttle and then told me to take a cab. The can fare was as much as the hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 1 night in Feb 2024

8/10 Good

SALOMON A

Liked: Cleanliness, staff & service

Nice

AC is opd and not working properly
Stayed 1 night in Apr 2023

8/10 Good

Ignacio

Liked: Cleanliness, property conditions & facilities
El único problema es el mal servicio de WiFi
Stayed 3 nights in Nov 2025

10/10 Excellent

Salvador

Liked: Cleanliness, amenities, property conditions & facilities
La atención del personal fue muy buena
Stayed 3 nights in Oct 2025

10/10 Excellent

Concepcion Equis

Liked: Cleanliness, amenities, property conditions & facilities
Me gusta la tranquilidad del hotel y seguridad
Stayed 1 night in Oct 2025

10/10 Excellent

Azucely

Liked: Cleanliness, staff & service, property conditions & facilities
Trabajo y descanso
Stayed 1 night in Sep 2025

10/10 Excellent

Concepcion Equis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay restaurantes cerca del hotel y el Parque Marimba está cerca a dos cuadras, muy tranquilo y con habitaciones amplias
Stayed 1 night in Sep 2025

6/10 Okay

Ivan

Liked: Staff & service
Disliked: Property conditions & facilities
No me gustó el hotel, la habitación estaba en malas condiciones. En la habitación faltaban: una manta; vasos; la plancha estaba sucia, imposible de usar; no proporcionaron zapatillas. Cerca de la cama, justo detrás de la ventana, hay aires acondicionados que son muy ruidosos, por lo que es imposible dormir. La habitación era húmeda y fría, no había dónde secar la ropa, no había alfombras en la habitación ni en el baño. Muy incómodo. El precio del alojamiento era excesivo. Entre los aspectos positivos destacamos el personal amable, el delicioso desayuno, la cómoda ubicación cerca del parque Marimba y el agradable paseo marítimo a lo largo del río.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service
Le falta mantenimiento actualización
Stayed 2 nights in Sep 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es tranquilo, estuvo cerca para el usó del transporte y tiene un buen servicio al cuarto
Stayed 3 nights in Aug 2025

10/10 Excellent

Anahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien solo el internet falla un poco y para viaje de trabajo se complica un poco la comunicación.
Stayed 1 night in Aug 2025

10/10 Excellent

Concepcion Equis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se ubica bien cerca del Parque de la Marimba, hay varios restaurantes alrededor de Parque igual ahi esta el museo de la marimba
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo fue excelente volveré a agendar hospedaje en mi siguiente visita
Stayed 1 night in Jul 2025