Cancel reservation due to rats and still charged my account
KieAndre
2025 年 11 月に 1 泊滞在
2/10 (非常に不満)
KieAndre
出張
2025 年 11 月 17 日
気になった点 : 清潔度、スタッフとサービス
I cancel my reservation for both night because the hotel had rats and they still charged me
KieAndre
2025 年 11 月に 1 泊滞在
10/10 (非常に良い)
Alyssa
2025 年 11 月 9 日
Alyssa
2025 年 11 月に 1 泊滞在
10/10 (非常に良い)
John
2025 年 11 月 3 日
John
2025 年 10 月に 2 泊滞在
2/10 (非常に不満)
Melissa、LANCASTER
2025 年 10 月 21 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
the entire second floor REEKS of MOTH BALLS! Can you put anything more toxic. OMG and the elevator is slow so you have to asphyxiate yourself in your sweatshirt while waiting. The decades of caked up black stuff in the bathrooms. Please OMG Vomit. Nasty. On a positive note, the girl at the front staff was lovely.
Melissa
2025 年 10 月に 1 泊滞在
4/10 (不満)
Harley
2025 年 10 月 19 日
Harley
2025 年 10 月に 1 泊滞在
6/10 (普通)
Patti
2025 年 10 月 19 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The lady checking us in was friendly, super nice, and helpful, but the facility itself was awful. The room was small, the refrigerator had rust all over it, the bathroom cabinet was tiny, and there were no updates such as USB charging ports. I would not stay there again.
Patti
2025 年 10 月に 1 泊滞在
2/10 (非常に不満)
Meshonda
2025 年 10 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと 設備、客室の快適度
This is the worst hotel that I have ever stayed at in my entire life. The bed felt like I was sleeping on the floor. The entire hotel smelled like cigarettes. The base of the outside of the bathtub was dirty. The tv dId not work. The refrigerator was old and rusty although I did not use it. It was the only hotel that had available rooms in Tuscaloosa, otherwise I would have not booked here. I would have been better of sleeping in my car
Meshonda
2025 年 10 月に 1 泊滞在
10/10 (非常に良い)
John
出張
2025 年 8 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was there for work the staff was friendly and made me feel like family I will stay there again the next time I'm in town
John
2025 年 8 月に 2 泊滞在
4/10 (不満)
Sheri
2025 年 8 月 18 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Would NOT recommend
Arrived right around 10:30pm to find front desk “closed.” The desk agent heard me and rolled up the wooden divider. She was pleasant, checked me in then informed me how to get in touch with her after hours, (what?!!!) and to “slide the key” under the wood partition if I wanted to check out before they opened. The front desk was closed until 10am on Sunday. The room had a phone, but was not attached to the wall (I would have had to use the lobby phone to contact the desk agent); the room smelled of mildew and the refrigerator was visibly rusty. The entire room hadn’t been cleaned in a very long time and there was a dead bug under the bed. There was little to absorbs the noise from the room upstairs or even lessen the nose from the cars right outside the window. There was no WiFi, no breakfast or food options to purchase. Bed was barely comfortable, the sheets showed signs of wear. The pillows were not comfortable. Stay somewhere else!
Sheri
2025 年 8 月に 1 泊滞在
10/10 (非常に良い)
Kaya
2025 年 8 月 14 日
Kaya
2025 年 8 月に 2 泊滞在
10/10 (非常に良い)
John
出張
2025 年 7 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was here for work the staff made me feel like family
John
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
John
出張
2025 年 7 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was there for work and the staff makes me feel like family
John
2025 年 7 月に 3 泊滞在
4/10 (不満)
Darius
2025 年 7 月 16 日
Darius
2025 年 7 月に 1 泊滞在
6/10 (普通)
Splanuch、Montgomery
2025 年 5 月 9 日
良かった点 : 清潔度
N/A
Splanuch
2025 年 4 月に 1 泊滞在
2/10 (非常に不満)
Taneya
出張, 小さなお子様連れの家族旅行
2025 年 5 月 8 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The fact that nobody even said a word to us.
Asking for something or a question was uncomfortable as the staff was very rude.
Only nice one was the Black Dude washing the windows & the walls on the elevator.
Felt like goin into your parents house after pulling an all nighter...
Uncomfortable, SCARY, & DIRTY ASS ROOM FLOORS!!
I HAD TO BUY A MOP & CLEAN THE FLOOR MYSELF. IT WAS TOO STICKY TO WALK ON BAREFOOT!!
THEN TO TREAT US THE WAY THEY DID.
WHITE PRIVILEGED & ENTITLEMENT.....SO IF U AINT WHITE....JUS DONT & STAY AWAY!!
Sorry.....FOK' THAT...
I AINT SORRY FOR MY REVIEW!!
ITS THE FOKN' TRUTH!!
Taneya
2025 年 4 月に 6 泊滞在
2/10 (非常に不満)
Lois
家族旅行
2025 年 5 月 3 日
気になった点 : 設備とサービス
We made a reservation thru Expedia several days in advance and were told they had been on the phone 5 hours to their secondary sellers to explain that they had no rooms available.
We had to find another hotel with a vacant room at 10:00 PM
Lois
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Francesca
2025 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Francesca
2024 年 12 月に 1 泊滞在
2/10 (非常に不満)
Tremain
出張
2025 年 4 月 22 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Outdated
Tremain
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Bianca
2025 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス
Bianca
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
K
2025 年 4 月 3 日
K
2025 年 3 月に 2 泊滞在
10/10 (非常に良い)
K
2025 年 4 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff is always nice and when you need something they are always there to help. I have had a couple of days that I have been sick they have made sure I have what I need!