Turners Falls Vacations from ￥75,278

We were given the wrong room and almost walked in on someone else. Staff fixed and was apologetic. The smell throughout the hotel was so strong, like incense or an old perfume.

A very good location, hotel is in good condition, housekeeping is top-notch, rooms are good size. Two things made us want to leave, though: - The sound insulation is non-existent, extremely loud at night, impossible to sleep - The kitchen in the restaurant and the bar closes extremely early, effectively you can’t have anything to eat at 9PM. The staff at the restaurant were pretty rude about it, too. So, if you are visiting from West Coast - pack snacks, I guess…

LOVED the hotel and staff was great. Beautiful, well-appointed room with no issue. Only thing…charged a surprise $23. “amenity fee” for absolutely nothing but two bottles of water. Expedia claims to include all fees. This is apparently not so. Parking was also $50. through the hotel (easy) with in and out privileges, and access til midnight even after checking out. Nix the “amenities fee” which offers nothing extra at all, and you have 5 stars.