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"Not enough staff at this hotel. Not enough people for service staff, to provide towels, clean dirty tables at the buffet, serve drinks, answer phones, provide cutlery, etc., etc. All the "a la carte" restaurants they advertised were actually closed. The advertised 20% discount at the spa was not actually being offered. The hotel/airport transfers they offered were 50% more expensive than market price Not a single communications channel worked for us. For example, they were completely unresponsive on their own WhatsApp channel and calling Reception at 5555 (8 times) for a luggage porter led to no response. Our ventilation/HVAC system was not working and we could not get any help to fix it easily, so room on 4th floor would get hot and uncomfortable. Food was good, rooms were clean, pools awere nice. "

"Lovely hotel with great service and a great choice of food. Would recommend for families"

"I would say this is what you pay what you get kind or deal. Shower was quite good, cleanliness was not too much.the property was quite cheap that explains I guess. But they don’t even have tea in the room which is disappointing as it is a standard amenity. When I asked for an iron they said I have to pay extra money for it. "

"Love this hotel and it's staff. Very well maintained property with two pools a gym and spa services. The breakfast buffet is exceptional. The staff is super friendly, kind and helpful. Two bars at the hotel with various activities from DJ nights, piano to bingo and trivia. Taxi stand is outside of the hotel. Good restaurant, pharmacy, ATM machine and three markets in walking distance. Has buety salon and game room. The view from the outside pool and dinner is wonderful. Indoor pool is kept at 27 degrees year round. The massage at this hotel is done via Indonesian ladies that are highly qualified. This was the highlight of my stay in Turkiye."

"Breakfast was wonderful "

"Hotel was spotless, breakfast + dinner buffets had huge amount of choice, views were unbeatable from our sea view room and the lobby, sauna + gym + steam room + pool were well serviced and clean. One main negative was that we were promised a takeaway breakfast via their WhatsApp service due to a 6am checkout, but on checkout we were told nothing had been organized, which was disappointing as we did technically pay for it."

"A FAMILY GUIDE: I you have a couple of kids, no other resort is comparable to Concorde de luxe. I want you to know where you are going to. I have seen lots of resorts in Antalya, but concorde is the only real family friendly resort. there lots of real facilities and diversities (v.s. other resorts' fake kids offers) they are truely engage with making what you want. this is a UALL resort that does not hesisate. they provide high quality food, bevrages and even high quality amusement programs for kids in their specialized kids club. The most interesting part of that is the other guests. you dont see a group of drunk man nearby. they are all just families seeking relax, while they are sure the kids are cared by professional nurses at the kids club. I want to send warm thanks specially to the staff of reception (Unur) and the restaurant (Memlik & Mehmet) who were really assisstive and did their best to make my family enjoy every second of it."

"The facility is family-friendly, and the staff are very welcoming and helpful. Special thanks to Ms Ikbel. "

"A very good stay, highly recommended "