Aparthotel with free parking, near Tulum National Park
Along with an outdoor pool, this smoke-free aparthotel has a rooftop terrace and express check-in. Self parking is free. Additionally, express check-out and a picnic area are onsite. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include a rainfall shower, free bottled water, and a ceiling fan.
NHOA TULUM APARTHOTEL by Maya PM offers 34 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans.
Recreational amenities at the aparthotel include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (28 inch wide door)
Smooth flooring in room
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Smoke-free property
Services and conveniences
Free bottled water
Iron/ironing board
Safe
Virtual front desk
Location highlights
In a village
In the city center
Near a health/beauty spa
Near the airport
Near the sea
Things to do
Theme park nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Mosquito nets
General
34 units
Connecting units available
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Nhoa Tulum By Maya Pm Tulum
NHOA TULUM APARTHOTEL by Maya PM Tulum
NHOA TULUM APARTHOTEL by Maya PM Aparthotel
NHOA TULUM APARTHOTEL by Maya PM Aparthotel Tulum
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NHOA TULUM APARTHOTEL by Maya PM Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 24 out of 32 reviews
10 - Excellent
24
Rating 8 - Good. 4 out of 32 reviews
8 - Good
4
Rating 6 - Okay. 2 out of 32 reviews
6 - Okay
2
Rating 4 - Poor. 2 out of 32 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 32 reviews
2 - Terrible
0
9.6/10
Cleanliness
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Courtney
Jan 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this stay extended it the whole week! Beautiful space in a prime location
Courtney
Stayed 1 night in Jan 2025
8/10 Good
Valerie Maria
Aug 13, 2024
Liked: Amenities, property conditions & facilities, communication
Loved our stay
Valerie Maria
Stayed 4 nights in Aug 2024
10/10 Excellent
Alejandro
Nov 24, 2024
Liked: Cleanliness, property conditions & facilities, communication
brand new building with a nice pool close to everything in a gated community.
Alejandro
Stayed 2 nights in Nov 2024
10/10 Excellent
Courtney
Jan 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was not only beautiful but extremely convenient for a location. Close enough to the beach and the city, a perfect medium. Bike to the ruins or into the city. Taxi to the beach and they are all easily accessible. The gym and rooftop are beautiful and peaceful. The private pool I had was so nice I can’t wait to come back. They even provide bikes for you to use it’s perfect.
Courtney
Stayed 5 nights in Jan 2025
10/10 Excellent
Bhavin
Jan 1, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really nice property and very close to gas station, money exchange, convenience stores, taxi stand, bike and scooter rentals and a few good restaurants. A mile walk to downtown area restaurants and shopping. Property is on a quiet street and just a few meters off the busy road. There are no street lights but felt safe to walk even past 10 at night.
Bhavin
Stayed 6 nights in Dec 2024
10/10 Excellent
Lynn
Feb 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely stay at NHOA aparthotel in February. If you book through Expedia, please note you’ll need to reach out directly to NHOA as Expedia does not share guest contacts and the check in process is remote. Once you are in touch directly, Karla was very responsive and it’s very easy to get in and out. The area and the building are both gated with a security guard so it feels very safe. You’re also close to the main road with various resto and café options. Keep an eye out for the entrance as the sign outside is for the larger collection of buildings.
The room itself is beautifully appointed and very new and clean, with a small patio (or balcony). The beds were comfy and extra beach towels were provided. My 8 year old enjoyed the pool a lot and the gym looked nice though we didn’t use it. It was generally very quiet but the jack and jill door between the units is not well sound proofed so we did hear some rather private noises from our neighbours!
The other thing is that Expedia advertises this as including breakfast which is not even an option! My advice is to book directly with the accommodations as this happened with numerous Expedia bookings on our Mexico trip.
I recommend a stay at NHOA!
Lynn
Stayed 3 nights in Feb 2025
10/10 Excellent
luz amelia
Mar 19, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Una opción excelente, el personal muy amable, instalaciones muy limpias, seguras, tranquilas, fué una estancia muy agradable, super recomendable, los alimentos muy sabrosos, en general excelente
luz amelia
Stayed 6 nights in Mar 2025
10/10 Excellent
RAFAEL ALEJANDRO
Mar 18, 2025
Liked: Cleanliness, property conditions & facilities, communication
Buen edificio solo que en departamento en donde me quede no está marcado y las instrucciones de acceso no estaban claras y además el último día cortaron la luz sin avisar y el edificio se quedó sin agua así que no pude usar ni la regadera ni el wc.
We spent 4 days at this hotel and not once our room was cleaned, I even sent them a message requesting that the room be cleaned a, new sheet and towels, surprisingly they stopped communicating until we checked out of the room on day 4.
Angele
Stayed 4 nights in Feb 2025
10/10 Excellent
ana
Feb 16, 2025
Liked: Cleanliness, room comfort, communication
Todo muy bien agusto y limpio un departamente muy bonito y comodo con todo lo neseario. La alberca hermosa y muh tranquila la area
ana
Stayed 2 nights in Feb 2025
10/10 Excellent
JOSEPH
Feb 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
this place was great. easy access, lot of pre arrival communication. they also have bicycles for guests to use at no charge. would stay again. price per night was excellent. no pressure, nobody in your face but always someone around to help or answer question. although it is a condominium they have a restaurant that servers breakfast / brunch. 0800 tp 1400
JOSEPH
Stayed 4 nights in Jan 2025
10/10 Excellent
Lizbeth
Feb 3, 2025
Lizbeth
Stayed 1 night in Oct 2024
10/10 Excellent
Laura
Feb 2, 2025
Liked: Cleanliness, property conditions & facilities, communication
Es un lugar hermoso, tranquilo y Alex el encargado del loby muy amable.
Laura
Stayed 1 night in Jan 2025
8/10 Good
Ramiro
Jan 12, 2025
Liked: Cleanliness, property conditions & facilities, communication
Ramiro
Stayed 2 nights in Jan 2025
8/10 Good
Mija
Jan 4, 2025
Liked: Cleanliness
Disliked: Communication
Mija
Stayed 1 night in Dec 2024
10/10 Excellent
Marisol
Dec 20, 2024
Liked: Cleanliness, room comfort, communication
Marisol
Stayed 1 night in Dec 2024
6/10 Okay
César
Dec 9, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Bien en aspecto general, salvo que no hay limpieza de habitación hasta el check out
César
Stayed 3 nights in Nov 2024
8/10 Good
Viridiana
Dec 8, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Shower didn’t have pressure.
Viridiana
Stayed 1 night in Dec 2024
10/10 Excellent
Jesus
Nov 26, 2024
Liked: Cleanliness
Jesus
Stayed 5 nights in Nov 2024
10/10 Excellent
Danielle
Nov 24, 2024
Liked: Cleanliness, room comfort, communication
Danielle
Stayed 3 nights in Nov 2024
10/10 Excellent
araceli
Nov 20, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente súper recomendable, una limpieza excepcional y tranquilidad en las instalaciones
araceli
Stayed 2 nights in Nov 2024
10/10 Excellent
Isabelle
Nov 15, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Stationnement avec sécurité 24 h, lits confortables, endroit neuf et très propre Cependant, petite odeur d'humidité probable à la climatisation. Pour l'endroit et le prix, nous sommes ravis!