6/10 (普通)
Pamela C.
2025 年 4 月 13 日
Booked for a client
This was the most cumbersome and discombobulated booking I have ever made. The host is not really a host but another property management company. The reservation confirmation process did not happen timely and as a result, I had to put my client in a hotel for a couple nights. The check-in process required use of the other company’s app as did checkout. We paid a fee for VRBO and I’m not really sure what we gained when I could’ve gone to them directly had I known. It reflects poorly on VRBO when these listings are handled this way. We will be very scrupulous about booking going forward to ensure we are booking with hosts and not companies.
Pamela C.
2025 年 3 月に 18 泊滞在