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"Wonderful location! Excellent Onsen. Nice size room, not too small."

"Nice spacest room"

"Friendly staff, clean room and plenty of amenities. Breakfast was very good "

"Room a little dated. Onsen was great. The lounge time was a great bonus. The buffet breakfast spread was good but lacked good quality."

"Clean room, "

"Clean comfortable room. Perfect for one night passing through Nagano "

"We enjoyed our stay. Great staff and service. Very clean and a good dinner buffet. The hotel is a bit of a hike uphill. Google maps might tell you to approach from the right, go behind the hotel and come around to the entrance. This route has a bunch of uneven steps and is somewhat steep. It’s better to approach from the left side up a paved road with an even incline."

"Room was clean and with great amenities. Super friendly staff. Hotel is in a fantastic location. "

"Lovely property, secluded but good shuttle options to ski field (less than 5 mins) and twice daily to Karuizawa. Staff were friendly - used Google translate as there were not many western travellers. Amazing Onsens - all gender seperate apart from private but open 24 hours. Food was great - and a shop for snacks, souvenirs and drinks. Great for winding down and experiencing the snow and small field close by."