We arrived at the unit to find there was no parking pass for us in the unit. I called the phone numbers for Vacasa provided to me and was prompted to leave a message, despite every email stating that someone would be available until 10pm 7 days a week. I left a voicemail and did not receive a call back until the next morning. Thankfully the only thing we need was the parking pass and there was plenty of free parking just a little bit further away. The Vacasa manager at the resort handled the problem the next day and gave us a temporary pass.
The balcony was a nice bonus and overlooked some of the north star village restaurants. The only downside to the balcony was there was only one chair and it was broken.
The room is tiny. The photos make it look much more spacious than it actually is. There's very little room to walk around in the room. The unit is pretty outdated, too. Luckily we didn't spend much time in the condo.
One of the reasons we chose to stay here was because it was right by north star village and we thought it would be nice to stay near restaurants and shops and such. Being our first time in the Tahoe area, we had no idea that everything would be closed. The restaurants were only open on some days (there was no rhyme or reason to it, just random days). Everything was closed early or wasn't open very early. There are several amazing places to eat nearby in downtown Truckee.
The Rec center was really nice. There's a separate pool and hot tub for adults that's quieter and calmer since no children are allowed back there. And if you have children that want to play, there's a few kid-friendly pools and a family hot tub. We had to each pay $2 to get in but it was totally worth it.
The water pressure in the bathroom was good, but occasionally during showers, the water would suddenly get scalding hot for a couple of seconds. Minor annoyance, but could be dangerous for children. The door also doesn't lock just by closing it. We found that pressing the keypad a few times made the electronic lock activate.
The beds were comfy and the wifi was decent. I'm generally not too picky about decor and size of room, but my friend wasn't too happy about it and I feel it may be helpful for others to know. Overall, it was an okay value for the price. If you're just looking for a place to sleep, this is great. If you're looking for luxury, this is not the place for you.