We enjoy our stay at the Troy hotel. Everything from the price to the food was very good. Staff was helpful. And we had a pool
Ken
2024 年 5 月に 3 泊滞在
4/10 (不満)
Bruce
家族旅行
2024 年 5 月 4 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
We arrived between 4:30 and 5:00 p.m. and no one was at the front desk or even in the lobby at all. It took 10 minutes before a maid appeared and went to get the check-in person. Then we were told that a room would not be ready for 30 to 60 minutes. We left and returned in about an hour and again, no one at the front desk for 5-10 minutes. Breakfast that was supposed to be available at 6:30 was not available before we left at 7:15.
Bruce
2024 年 4 月に 1 泊滞在
6/10 (普通)
Kim
家族旅行
2024 年 4 月 27 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The chair and ottoman in our room looked as if a cat had claws on it. It was also dirty. There was a parking fee that I do not under as well.
Kim
2024 年 4 月に 1 泊滞在
4/10 (不満)
Sherry
カップルで旅行
2024 年 4 月 23 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I paid for a king bed and rhey moved me to a double and the mattress was bigger than the frame and made the bed uncomfortable where we would fall off. Very unpleased nothin was offered since it was yall mistake
Sherry
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Mary
2024 年 4 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet
Mary
2024 年 4 月に 1 泊滞在
6/10 (普通)
Jason
2024 年 3 月 9 日
The central area inside was up to date. but he bathroom in the rooms and the outside looked older. Room was clean.
Jason
2024 年 3 月に 1 泊滞在
8/10 (良い)
Carol
2024 年 2 月 26 日
Food preparation was slow and tasted terrible
Carol
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Amy
家族旅行
2024 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amy
2024 年 2 月に 1 泊滞在
8/10 (良い)
Dayjah
家族旅行
2024 年 2 月 6 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel was nice and staff was super friendly and accommodating. The only issue was the bathrooms were not clean. The toilet had dried urine on the bottom and the shower had hair in various places from a previous stay. So they couldn’t have possibly been cleaned thoroughly. Other than that everything else was good.
Dayjah
2024 年 2 月に 1 泊滞在
8/10 (良い)
Tiffany
2024 年 2 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was good and out room was clean. Stayed two nights