「I booked a Deluxe room with bath tab as non-smoking and paid more than standard room online and paid in advance.
But it was no bath tab and looked like standard room for me.
Also towels and sheets smells a little tobacco for me.
Before check-out time, my husband told the difference between our booked room and price but front staff told him "Expedia will sent us receipt" without apology.
They charged us extra and gave us small room, so I want to return the difference of cost to stay if...
「I booked a Deluxe room with bath tab as non-smoking and paid more than standard room online and paid in advance.
But it was no bath tab and looked like standard room for me.
Also towels and sheets smells a little tobacco for me.
Before check-out time, my husband told the difference between our booked room and price but front staff told him "Expedia will sent us receipt" without apology.
They charged us extra and gave us small room, so I want to return the difference of cost to stay if...
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