Find hotels near Trestle Recreation Area, Cloudcroft from ￥16,498

"No staff communication. Bad maintenance"

"Todo perfecto"

"They said hotels.com already assigned my room number so I couldn’t have a ground floor room. Had to carry all luggage up 3 plus flights of stairs. Toilet kept clogging and when I called she didn’t know if they had a plunger and said you can come down and get it if they do. I asked if maintenance can come and she said they were off duty. I said okay so……? She said she would find out about plunger. She then brought one up. Cords and adapters hanging everywhere in room. Sink drains very slowly. Shower doesn’t really get hot. Ice machine downstairs didn’t work. The stairs to third floor very steep and handrails dangerous. I understand it’s a historical property but they can still do some common upgrades without altering the historical charm. Breakfast was nice, bed was comfortable. "

"Very nice rooms, very lovely staff & the breakfast was really nice too!"

"I didnt stay there and they wont refund my money i called and told them to canvel my resevation and put it back on market which you know they did anyway so they make double the money off it in one night"

"Good place"

"This is one of the most racist hotel ever, if you are not a white person or with any, don't stay here. They wouldn't give me a room even at 4pm with a reservation, wouldn't let me to even see the room, but following me nonstop in and out of the lobby. The next morning, housekeeping came knocking on the door at 7am or 8am asking when you will get out of here but if I asked them when checkout time is ,these racists were unresponsive and you may have to do sign language with them as a non white person. And then later they will accuse you for raising your voice. One of the most hateful things I've noticed is the way they are responding was suggestive of gun violence! Not recognizing that they were disturbing the guest. Simply because they would not leave me alone for a nice stay. I noticed these people let military folks checked in even at 10am in the morning the next day, but they wouldn't let me check in even at 4pm the previous day. And let me tell everyone, if you are involved with a white guy in military, these racists think it's all their business, it's the reason why they harasse me and not let me to even have a nice day!"

"Andie was a great host!! Will Come again"

"A wonderful place to stay! Beautiful & very clean! Highly recommend! "