「I didn't realize there was a hold on funds as well as the fee to stay so that set us up for a sad stay, probably my fault for just being fairly new to staying in hotels. The guy behind the counter wasn't very personable or reassuring either. 」
「While its not one of the newest hotels in Kelowna, it was convenient option for us, while visiting a family member in the hospital.
The room was always clean, and the mattresses were very comfortable. We appreciated the daily coupons for breakfast at Ricky's, located next door. You can choose a $10 breakfast, or have $10 deducted from your menu choices.
All interactions with staff illustrated their commitment with excellent customer service. It was a very pleasant experience for us. 」
「Everything was good but the carpets in the hall weren’t clean so that was a bit disturbing as quick vacuum could have made a difference. The staff was friendly. Room was dated but clean. 」
