The staff was welcoming and accommodating, but the room was poor. There was a leak from the ceiling that was dripping onto the toilet making it impossible to use the bathroom without getting wet. This was not noticed until late in the evening of the first nights stay. Additionally, the plug sockets seemed unsafe as they would not retain plugs - they would just fall out. We had planned to stay two nights, but left after one night due to these issues. The manager offered a change to a different room, but it did not meet our needs as a family. I am disappointed in this experience and will for certain not stay at this facility again.
Besy
2023 年 7 月に 2 泊滞在
10/10 (非常に良い)
Nicholas
2023 年 7 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
Nicholas
2023 年 7 月に 1 泊滞在
10/10 (非常に良い)
Narinder
2023 年 7 月 8 日
Narinder
2023 年 6 月に 4 泊滞在
10/10 (非常に良い)
Parth Chandrakantbhai
2023 年 7 月 5 日
Parth Chandrakantbhai
2023 年 7 月に 1 泊滞在
10/10 (非常に良い)
Cam
2023 年 7 月 2 日
Cam
2023 年 7 月に 1 泊滞在
2/10 (非常に不満)
Douglas
家族旅行
2023 年 7 月 2 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The sheets on the beds were contaminated with hair possibly pubic hair we had to go and ask for clean sheets.
The curtain rail in the bathroom was hanging down so the shower curtain remained in the middle.
The hall ways smelled dirty not fresh the way they should
I was robbed of my money, it was not worth anywhere near the $294.00 that I payed and to add insult to injury I had to pay an extra $200.00 damage deposit.
Something should be done about it
Douglas
2023 年 7 月に 1 泊滞在
10/10 (非常に良い)
Dominique
家族旅行
2023 年 6 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dominique
2023 年 6 月に 1 泊滞在
10/10 (非常に良い)
Lalitha
2023 年 6 月 18 日
Lalitha
2023 年 6 月に 1 泊滞在
8/10 (良い)
Lori
2023 年 6 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lori
2023 年 6 月に 1 泊滞在
6/10 (普通)
Edna Cabato
家族旅行
2023 年 6 月 11 日
良かった点 : スタッフとサービス
ROOM OK,THEY NEED TO AIR CLEAN THE ROOM.,DUE TO MUSTY ODOUR
THEIR FRIDGE IS LEAKING WITH WATER,HAD TO USE THEIR TOWEL TO CLEAN THE WATER LEAK. JUST REPORT IT WHEN WE CHECKED OUT.TOO TIRED TO REPORT IT AFTER WE ATTEND THE PARTY.
Edna Cabato
2023 年 6 月に 1 泊滞在
2/10 (非常に不満)
satyne、Newmarket
家族旅行
2023 年 6 月 11 日
気になった点 : スタッフとサービス
I was very disappointed in customer service that normally happens with Expedia related hotels! So many protocols that are normal did not occur! I would not stay here again