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"Enjoyed my stay. Thanks!"

" Nothing, all good "

"room was well kept, staff was very helpful and respectful, even with language barrier everything was understandable. Buffet and onsens were great."

"The whole place is old, dated and needs some refurbishment & cleanup. The guests are asked to take off their footwear when coming in and use provided & used theirs instead, supposedly to keep the floors spotless. But the carpeted floors look worn out, with long large dark patches everywhere. The same footwear can be used on the outside balconies which have dust & dirt. Moreover, the decor is ghastly with plastic plants & flowers everywhere, brown carpet, dark wall, cheap small lightings. The breakfast are monotonous, mostly unchanged during our 3 morning visits, hardly edible. Dinners are much the same with unexcited menus. This is made worse as there is not many restaurants in the town that are open after 5pm. We were attracted to the town due to the travel blurbs that it is one of the top places to visit in Japan. This may be true only for the shrines and scenic places, but definitely not with the supporting eateries. The only good points about the accommodation (definitely not 'resort' as in the name) are the friendly staff and the children playpen in the common area."

"Amenities were excellent & the entire place was clean!"

"The property has a pretty environment and has a nice view of the Matsushima bay area. It offers tasty meals with a good variety of food and beverages. Unfortunately the room that I was assigned, while has a nice view, is right next to the railway tracks with trains frequently passing. No information about the railway tracks were provided in the process of booking online, I believe Expedia should alert customers to state clearly their request for a quiet room away from the railway. The property should also consider installing double glazed windows for the rooms affected. Should I be staying for more than one night, I would request a change of rooms."

"Clean and spacious room. Easy to drive around to and from the hotel."

"It’s a very easy hotel to get to and the staff can you help you with check in and check out"