Crowne Plaza Toluca Lancaster by IHG

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Luxury
4.0 star property
9.0

Wonderful

Upscale hotel in the business district

At Crowne Plaza Toluca Lancaster by IHG, you can look forward to a grocery/convenience store, a terrace, and dry cleaning/laundry services. Treat yourself to a massage, a body treatment, or a facial at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour health club.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥16,514
￥19,817 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed (Low Floor)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed (Low Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Room

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, a sofa, a desk, and a chair.

Standard Room, 1 King Bed, Accessible

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a nightstand, and a small table with a lamp.

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds

A modern hotel room with a large bed, a desk, and a chair.

Premium Room, 2 Queen Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

A hotel room with a large bed, a desk, and a chair. There are two bedside tables with lamps. The room has a striped wall and a patterned carpet.

Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

A hotel room with a large bed, a desk, and a chair.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

A bathroom with a large mirror, a white sink, and a small plant.

Suite, 1 Bedroom

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A neatly made bed with rose petals and two wine glasses, suggesting a romantic setting.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Toluca, Crowne Plaza Toluca Lancaster by IHG is in the city center and near the airport. La Tlanchana and Monument to Ignacio Zaragoza are local landmarks, and the area's natural beauty can be seen at Nevado de Toluca National Park and La Marquesa National Park. Centro De Arte Y Cultura and Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida are also worth visiting. Visit our Toluca travel guide
Map
52170, MEX, Toluca, Paseo Tollocan Oriente No 750

What's nearby

  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    56 min drive - 52.5 km
  • Plaza Sendero Toluca
    2 min drive - 2.7 km
  • Town Square Metepec
    10 min drive - 5.7 km
  • Galerias Metepec Shopping Center
    12 min drive - 15.1 km
  • Nemesio Díez Stadium
    13 min drive - 13.6 km

Getting around

  • Metepec Station
    16 min walk
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    13 min drive

Restaurants

  • McDonald's
    2 min walk
  • Tacos Pepe
    13 min walk
  • Fisher's Toluca
    6 min walk
  • Casa Fesule
    10 min walk
  • La Tromperia Tollocan
    2 min walk

About this property

Crowne Plaza Toluca Lancaster by IHG

  • Upscale hotel in the business district
  • At Crowne Plaza Toluca Lancaster by IHG, you can look forward to a grocery/convenience store, a terrace, and dry cleaning/laundry services. Treat yourself to a massage, a body treatment, or a facial at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour health club.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Buffet breakfast (surcharge), a free area shuttle, and a porter/bellhop
    • Free newspapers, a front-desk safe, and a banquet hall
  • Room features
  • All 113 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Cable channels, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 270 for adults and MXN 270 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,907 square feet of space)
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 800
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 800.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 270 for children
  • Early check-in fee: MXN 800 (subject to availability)
  • Late check-out fee: MXN 800.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Crowne Plaza Toluca Lancaster by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Crowne Plaza Toluca Lancaster by IHG?

As of Oct 20, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Toluca Lancaster by IHG on Oct 31, 2026 start from ￥16,514, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Toluca Lancaster by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 800 (subject to availability).

What time is check-out at Crowne Plaza Toluca Lancaster by IHG?

Check-out is at noon. Late check-out is available for MXN 800.00 (subject to availability).

Where is Crowne Plaza Toluca Lancaster by IHG located?

Located in the heart of Toluca, this spa hotel is within 3 mi (5 km) of Plaza Sendero Toluca, Toluca Convention and Exhibition Center, and Centro De Arte Y Cultura. San Carlos Golf Club is 3.1 mi (5 km) away. Metepec Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Toluca Lancaster by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 220 out of 350 reviews
Rating 8 - Good. 95 out of 350 reviews
Rating 6 - Okay. 13 out of 350 reviews
Rating 4 - Poor. 5 out of 350 reviews
Rating 2 - Terrible. 17 out of 350 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities
Very big room! Looked nice
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the staff are very good. The manager lady of the rooms is exceptionally good
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent with a wide variety of choices. The staff attentive, and room of a high standard. Security was also excellent.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Reception people was good & polite
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price, location and condition, very convenient. Thank you
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Not bad

Nice big room. Comfortable.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Spacious room, clean
Stayed 12 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, good service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the food at the restaurant and the service.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great inside
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort
The music was very loud, so from the room you can rest comfortably
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
clen and nice
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside is not good
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The staff was not good
Stayed 7 nights in May 2023