Close to green spaces, restaurants and venues. The room had a nice view of the river. The hotel was modern, clean and decorated lovely
Catherine
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Perry
2025 年 7 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There was a reservation problem at my check in due to a lack of communication between Expedia and the hotel. The check-in staff member worked hard to resolve this fairly quickly even though the hotel was extremely busy.
Perry
2025 年 7 月に 1 泊滞在
8/10 (良い)
Elaine、Cincinnati
2025 年 7 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Valet was not good— after several hours drive we arrived at 4;00 pm only to be told “ we won’t have valet until 6:00”. What? What’s the point of having valet if it doesn’t work? She offered no help regarding self parking. Said every garage around there was full. Not a great way to start a trip.
Elaine
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Janis
グループ旅行
2025 年 7 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenience plus plus!! The hotel is attached to the conference center (Glass City) that I attended. Valet staff was fantastic! Restaurant (Assembly Brasserie) had great food. The staff bent over backwards to let us preorder so we could be back for our evening speaker. My room was spacious and clean with a great view of the river. I had an all around five star experience at this hotel.
Janis
2025 年 7 月に 6 泊滞在
4/10 (不満)
Tamara
カップルで旅行
2025 年 7 月 21 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Disappointing. When we arrived there was no valet available nor a room. We had to sit parked on the sidewalk in front of the hotel for over an hour before valet was available. Check in was at 3pm yet we were not assigned a room until 6:30pm when I went back in to ask how much longer it would be because we were still waiting in our vehicle. I was told I would get a call when a room was ready but never received a call so went inside at 6:30pm. We had dinner reservations at 7pm. We we not able to change or freshen up prior to our dinner which was very frustrating. When Expedia called to see if I could get a discount due to our situation the hotel told them no because we completed our stay. WHAT WERE WE SUPPOSED TO DO? CANCEL AND DRIVE BACK TO HOME?? The fact that others were told they would receive a discount and I’m being told I will not receive one to me is unfair. If this is the way this hotel does business I won’t ever stay here again. That’s just WRONG. I guess I should have yelled and became belligerent like others did. I guess that’s why they got discounts and I didn’t. This hotel needs to do the right thing!
Tamara
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Bev
家族旅行, グループ旅行
2025 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved that our room overlooked the Mudhens stadium!
Bev
2025 年 7 月に 1 泊滞在
8/10 (良い)
Suzanne
グループ旅行
2025 年 7 月 21 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel itself was very nice, modern and from the areas we were in seemed very clean. The check in process was very long. Should have had more staff to assist. We came down with friends that were not able to get into their room until close to 7:00pm, not sure if there was not enough cleaning staff available but that should not happen.
Suzanne
2025 年 7 月に 1 泊滞在
6/10 (普通)
Tammie
カップルで旅行
2025 年 7 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk was under staffed. Checked in at 7pm. Told us room was not ready! Checkin is at 3pm & the room is still not ready!? I made a stink & ended up getting a room in a few minutes. Was really off put by this. Stay was great though. Hung out on the steps with friends & at & drank our night away!
Tammie
2025 年 7 月に 1 泊滞在
6/10 (普通)
Amber、Antwerp
家族旅行
2025 年 7 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property and the price were good, clean, and as expected. We had been out riding bikes on an 85 degree day desperately in need of showers before moving on to our planned afternoon/evening indoor activities. Instead of getting to check in at 3, we had to wait until after 6 (like many families that day) to get access to our room and shower. Kind of tied our hands preventing us from doing other things.
Amber
2025 年 7 月に 1 泊滞在
6/10 (普通)
Sarah
グループ旅行
2025 年 7 月 20 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Got there a hour past check in and still had to wait three hours for a room to become available.
If you know you have two back to back sold out nights you schedule your staff accordingly.
Room is nice and clean.
Sarah
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Alexis
2025 年 7 月 15 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Amazing location and even better hospitality. Parking, dining and entertainment available nearby.
Alexis
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Kimberly
2025 年 7 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I always love staying at the Hilton Garden Inn they all make me feel like family.
Kimberly
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Janice
2025 年 7 月 10 日
良かった点 : 清潔度、施設のコンディションと設備
Very clean and huge king room. Nice view of the ballfield too!
Janice
2025 年 6 月に 3 泊滞在
10/10 (非常に良い)
Kimberly
家族旅行
2025 年 7 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a great place to stay if attending a Mudhens game.
Kimberly
2025 年 7 月に 1 泊滞在
6/10 (普通)
Nikki
2025 年 7 月 7 日
良かった点 : 清潔度、施設のコンディションと設備
The parking garage was not available for overnight parking and was made to
Nikki
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Jose、Cleveland
2025 年 7 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelente ,seguro
Jose
2025 年 7 月に 3 泊滞在
8/10 (良い)
Tyler
2025 年 7 月 6 日
Tyler
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Ivan
グループ旅行
2025 年 7 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Buena
Ivan
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Meredith
2025 年 7 月 4 日
Meredith
2025 年 6 月に 1 泊滞在
8/10 (良い)
Josh
2025 年 7 月 1 日
Josh
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
corey
2025 年 6 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location
corey
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Barb
カップルで旅行
2025 年 6 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rockie the person that parked are car was wonderful working all by herself and still managed to get the the cars parked she was very friendly