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Reviews of Urayasu Brighton Hotel Tokyo bay

4.5 out of 5
Urayasu Brighton Hotel Tokyo bay
1-9 Mihama, Urayasu, Chiba-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 717 out of 1004 reviews" "
Rating 8 - Good. 225 out of 1004 reviews" "
Rating 6 - Okay. 40 out of 1004 reviews" "
Rating 4 - Poor. 9 out of 1004 reviews" "
Rating 2 - Terrible. 13 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again
Stayed 4 nights in Feb 2024

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is located in a perfect area, very close to transportation, restaurants and shops. The shuttle to Disney was so convenient and free. The hotel staff were very friendly and helpful, hotel was very clean. Overall a very nice hotel with nice amenities. The only problem we had were the beds. They were extremely hard and uncomfortable. After a full day out walking and exploring, the last thing we want is to come to a rock hard bed. My husband and I woke up extremely tired from the sleepless nights we had there. Thank god for ibuprofen because my back was killing me the next morning. I probably won’t stay there again just because of the beds but if you like very hard beds, highly recommended this hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniece.
Stayed 1 night in Apr 2024

10/10 Excellent

Jansine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a few min walk from train station. Had free shuttle to the Disney parks. And hotel staff was nothing short of AMAZING! We sent our luggage from the airport to the hotel and our luggages got lost but the staff worked hard to find our luggage and get it to us! Breakfast buffet was also delicious and convenient. Hotel room was spacious and clean and provided amenities you need!
Stayed 4 nights in Mar 2024

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 4 absolutely enjoyed our stay at this hotel. We stayed for 4 nights here in March 2024. The room is very spacious and clean overall. The view over the Tokyo Bay area was a plus. The hotel is conveniently located 4min walk across from the Shin Urayasu train station, 2min from Lawson's and 8min across from the Aeon mall, all of which can be access through an undercover passageway. It also provides shuttles to the Disney parks. We enjoyed our stay here and would highly recommend it.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offers free transportation to Disneyland. Very comfortable accommodation with a lovely buffet breakfast
Stayed 2 nights in Mar 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

ronabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and excellent staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel as this is my 3rd stay there to date. The rooms are beautiful and huge. The place is very clean and the toilets are huge. Offering both a full sized long bath with shower stall View from the huge windows are a plus for me Beds are comfortable and there is a huge seating area included. Towels change and housekeeping on a daily basis The prices is great The plus for me would be that the airport limousine drops right in front of hotel It is also quieter and is a bonus for me after a whole day of crowded touring. Very close to Tokyo station by JR line. Lawson is just by the hotel in the hotel next door(Oriental hotel Tokyo Bay) The hotel also offers free shuttle services to n from Disney resorts. Shin-Urayasu station is on the same level as hotel via a small overhead bridge. No need for hauling luggages up or down steps. Very convenient for elderly and wheelchair bound visitors too. On one side it leads to the hotel, on the other, it is linked to 2 malls, offering lots of food options and even a food court. Starbucks, Muji, Seria, Daiso and Gu are also found there Staff are not very conversant in English but Google translate and their translate app helps a lot They are all very friendly and uphold the quality of Japanese hospitality and professionalism Paid breakfast is really nice, comprising of both Western and Japanese options, good spread for a hotel in Tokyo. The ballrooms were used this round i visited as the cafe was under renovation.
Stayed 5 nights in Feb 2024

10/10 Excellent

Danny

Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Mar 2024

10/10 Excellent

MENG-RONG

Stayed 4 nights in Feb 2024

2/10 Terrible

jian

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

Kamarudin Neo

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but service need to improve.
Note : Today 17th Jan 2024. When we checked out at 6.15am, we requested for a piece of bread and a cup of coffee before going to the airport knowing that the cafe is already open (lights on with staff inside). The answer is "NO". I saw the staff inside the cafe preparing for 7am opening time. This is one thing that I don't understand in Japanese culture... You can't ask for anything extra. No such thing as going the extra mile in service. Quite disappointed. So I changed my rating from 5 down to 3. It makes me think that they are just like robots being programmed. A nice hotel located near Tokyo Disneyland. Clean and cozy. Train station (Too many lines. Very complicated ) right opposite the hotel. The view is magnificent! You can see the beautiful sunset, Disney fireworks and Mount Fuji (If the weather is good).
Stayed 5 nights in Jan 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star all the way . Kind and welcoming
Stayed 2 nights in Jan 2024

10/10 Excellent

Pei Chun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services and very friendly staff. Very easy to walk to from the train station.
Stayed 1 night in Jan 2024

10/10 Excellent

Pei Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the shuttle bus service to Disney and easy to walk from the train station. I wish this hotel provide body lotion in the room
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tommy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is nice and clean, and got shuttle bus to Disneyland and DisneySea. Walking distance to Lawson and other groceries stores
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Excellent location.
Great hotel. Excellent location. Room was in excellent condition. We had a Danran room which was unusual but still comfortable.
Stayed 4 nights in Dec 2023

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Livi Mardani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and consider big for japan standard. The location is also very good, 3mins to Atre mall and Shin-Urayasu Station. 7mins walk to Aeon Mall. Free shuttle bus to Disneyland. My kids enjoyed staying here and they love it. Has foot massager in the room and free to use it ( it’s good after long walk :) definitely will stay here again.

8/10 Good

Siang Ngee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. But had to request for room-cleaning on daily basis. Free bus shuttle rides to Disney Resort was a great plus. Did not hv to take any paid public transport throughout myv3-day stay.
Stayed 3 nights in Nov 2023

8/10 Good

Tien Tien

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and big rooms. Breakfast was nice and view was good. Very near to nearby malls, walk for around for 5 mins. Would stay again.

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here, the rooms were really nice and cozy. Makes you feel at home with a sense of elegance.
Stayed 3 nights in Oct 2023

10/10 Excellent

Lin-Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent harbour view from 15th floor along with awesome customer service and reasonable price. Highly recommended.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are gorgeous and very spacious for a refreshing stay at the hotel. The service at the Hotel is 10/10. They help with storing luggage before and after check in & check out and make it a breeze to stay. The location is very peaceful and convenient for getting to other places.

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, right next to the train station. Rooms are a great size. Great views of the bay. The buffet breakfast is amazing, huge variety of amazing food. Staff are friendly. Hotel is very kid friendly. We had a great stay here with our 2 kids while visiting Disneyland. Very convenient having the free shuttle to Disneyland and Disneysea. Also very easy to catch the airport shuttle to Haneda airport less than a 5min walk to the bus stop.
Stayed 4 nights in Oct 2023

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience here. The hotel is connected to the train station and lots of convenient stores. The rooms were large and the staff were accommodating. We would stay here again even if we were not going to Disney as the location was unbeatable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yunsil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off from station. Only one station away from Tokyo Disney resort. They also provide shuttle service to Disney. Breakfast buffet was also good. It is cheaper add breakfast when you book the room.
Stayed 1 night in Oct 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Staff.
Stayed 2 nights in Sep 2023

10/10 Excellent

Yating

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Rita

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good to go to disney
A good hotel in need of a renovation. Rooms need an update. Breakfast is good with various options. Great shuttle to Disneyland
Stayed 2 nights in Sep 2023

10/10 Excellent

Mingyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Kaliopi

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

ADAM

Stayed 4 nights in Aug 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and hotel stay—comfortable room with an amazing view.
Stayed 2 nights in Aug 2023

10/10 Excellent

Xavier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to get to this hotel from Haneda airport using a Shuttle service at the airport.
Stayed 1 night in Aug 2023

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the train station and mall. Great location to travel around Tokyo. 40 min to Akihabara and almost a straight shot.
Stayed 2 nights in Jul 2023

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with Disney shuttle, near a train station, and mall.
Stayed 4 nights in Jul 2023

10/10 Excellent

Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and close to everything, including train station Shin-Urayasu. And only one train stop to DDisneyland.
Stayed 5 nights in Jul 2023

8/10 Good

Nanako

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Mika

Stayed 1 night in Jun 2023

10/10 Excellent

Jing, Alpharetta

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with walking distance to train station. Away from crowd still with good shopping selections
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No water bottles in the room
Great location. Good hotel. Comfortable beds. No water bottles, no amenities for a higher end hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023