2/10 (非常に不満)
宿泊されたお客様
カップルで旅行
2019 年 3 月 1 日
気になった点 : スタッフとサービス、施設のコンディションと設備
This place is NOT great! There is no service or support. The reception clerk was awful! We got to wait until she finished her conversation with her friend. The place was deserted! NO STAFF! We requested dinner and felt so uncomfortable that we ate it in our room. When we woke in the morning, no breakfast was provided... was supposed to be included in the monster price paid for the room. NO ONE WAS AWAKE WHEN WE LEFT. We didn’t leave until 7:30 AM. It was one of the weirdest experiences we have had. I received a nasty email from someone named Nadia that basically accused us of running out on our bill. Um, there wasn’t any breakfast provided! I advised her to bill our card, but for some reason she can’t. She is demanding a wire transfer. Do Not Stay here! The animals on the property are staving, the facilities are not well maintained, the very sparse staff are rude and it is expensive.
宿泊されたお客様
2019 年 2 月に 1 泊滞在