AC had a leak making the carpet wet and smelly. Notified front desk but said they could move us because there was no rooms available.
Coraima
2024 年 5 月に 1 泊滞在
4/10 (不満)
Norma
家族旅行
2024 年 5 月 20 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
My room looked clean but it had a terrible stench. The elevator did not work and two of the rooms were on the second floor and my son who has a heart condition had a hard time with the stairs. On the positive side they were able to put their two rooms next to each other.
Norma
2024 年 5 月に 1 泊滞在
6/10 (普通)
Paul
2024 年 4 月 11 日
気になった点 : スタッフとサービス
I had to go to the front desk every day (3) to get pods for the Keurig in my room
Paul
2024 年 3 月に 4 泊滞在
10/10 (非常に良い)
Patricia
2024 年 3 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stay every year for the Texas Mile (sometimes twice). It's great and safe for my car - - I will be back!
Patricia
2024 年 3 月に 4 泊滞在
4/10 (不満)
kenneth、van alstyne
グループ旅行
2024 年 3 月 25 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was being renovated but the 3rd floor where my room was smelled like a wet cat. I complained upon arrival but was told it was sold out. Strange when there was less than 20 cars in the parking lot. It was very difficult to communicate with staff due to limited English on their part. When I got to the room there was no toilet paper at all called down and they said I could come get some. After waiting at lobby for 10 min one of the two ladies working reluctantly gave me a roll of toilet paper. Later I realized the remote would not work either so I called the desk they said they would come fix it. After 45 min I called again they said they forgot and finally came up with batteries but did not know how to put them in. I figured it out and got TV running. Worst experience ever with a holiday inn express facility
kenneth
2024 年 3 月に 3 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2024 年 3 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2024 年 3 月に 2 泊滞在
8/10 (良い)
David
カップルで旅行
2024 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All good for the price. Nice clean rooms with lots of space and comfortable king size beds. Free breakfast was a bonus