The property has potential but was severely neglected during the time of our stay. When we arrived, we immediately saw several signs of disrepair: there is a note written on a piece of cardboard saying that the dishwasher was broken. The blinds in one of the bedrooms were broken so that it was impossible to have privacy, a large chunk of tile had fallen off of the shower and black mold and mildew lined the tiles and grout,a piece of metal on the stovetop was broken and bent skyward, the air conditioning never function properly and was unable to cool the house below 77°. There was laundry left in both the washer and the dryer when we arrived so we had linens to fold upon arrival. Although the dishwasher was broken, the house was completely devoid of supplies: absolutely no toilet paper, no paper towels, no dish soap for the handwashing we hadn’t expected, no laundry detergent, and no bar soap. We found ourselves searching at grocery stores several times so that we could purchase the items that were missing for our stay. The bunk beds were rickety and clearly not safe. There was a strong odor of mildew from the ceiling of the mudroom. We communicated these problems to Monica, the property manager, and she assured us that our cleaning fee would be refunded. After several messages to Monica, we have yet to see a refund. This refund was promised nearly 3 weeks ago.
