ソーンブルック ホテル

「レセプションでは美味しいチョコチップクッキーのサービスが良かった。部屋はとても過ごし易くゆったり過ごせた。レストランはフレンドリーなスタッフが面倒を見てくれ、美味しい料理とお酒を楽しむ事ができた。 平日の朝食はブッフェではないが、様々なメニューがあり十分な朝食付がとれた。 チェックアウト時に部屋代のHotels.comによる前払いが認識されておらず、確認とInvoice修正に1時間近くかかったのが唯一残念な点であった。次回は別の方法で予約して利用したい。」

「Great staff」

「Overall, this hotel was very nice. The room was clean, had a larger fridge than most hotel rooms, and had a full closet. There were two complimentary mini bottles of water in the room when we arrived. The beds were very comfortable and there were plenty of outlets around the room. There was also a microwave, an alarm clock, and a Keurig-style coffee maker with several K-cups. There was a cable TV with lots of channels, including sports channels and the game show network. Unfortunately, the...

「We always stay here when in Columbia. Location is close to campus, property is clean, rooms are nice and spacious and stuff is efficient and friendly.」

「Our first room smelled very musky and moldy. They did move us without issue to a different room that was much better.」

「The staff was very friendly and helpful. My only concern was the bedsheets and pillowcases. They were wrinkled and made me wonder whether they had been replaced since someone else stayed there. Also, the signage could have been clearer about where the "front" of the building was. The most obvious entrance when driving to the hotel was actually in the back, and the door was locked. The main entrance was down a short hill and further away from the road.」

「改装工事中であった レストランは閉まっていた プールも使えなかった また、部屋の掃除は行き届かず、食べかけのパンが部屋に残っていた タオルは毎日交換してくれていたが、いずれも使い古され黒ずんでいた」