4/10 (不満)
Ian
カップルで旅行
2025 年 8 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A real mixed review because we were misled by the room description which clearly stated air conditioning was in the room. When we arrived it was clear it wasn’t and we brought this to the attention of the manager who apologised and said she would contact her manager and get back to us. We contacted Expedia to ask them why their description was misleading and explained we wouldn’t have booked the property if we had known. The problem we had was that there was no availability at this late stage to move to. The garden facing rooms do have air con but the in house rooms definitely don’t. To make matters worse the noise that you get as you are just above the entrance and exit area is less than ideal. On a positive note the food that we had was good but the room issues spoilt our stay.
Ian
2025 年 8 月に 2 泊滞在