Find hotels near The West Berkshire Golf Club, Newbury from ￥7,087

"I glad even breakfast issues have been rectified so quickly by the management team of the hotel as yesterday it morning the service was poor. Today what a great turnaround by changing staff service was outstanding. All staff was amazing helpful polite topping of items were excellent. All the staff was working very hardworking, even receptionist was helping out in dining area . Veronica one Eastern European lady did not stop through out her shift unlike yesterday staff who was not interested in their work not bothered in any kind of customer service. This morning was totally opposite to yesterday morning. We were all very impressed with all the staff . Even manager was looking after everything in front & dining area she was very good always smiling friendly with all customers. We like to says to alll the management and staff a very good thank you for excellent customer service. Well done. I rate today experience as 5 stars . No improvement is needed now . Well done everyone 👍"

"We needed a room that night and the very helpful, friendly, receptionist was excellent. The hotel is a beautiful, heritage, building set in extensive grounds that has been tastefully modernised. The only rooms available were standard twins which are small but very well appointed for a short stay."

"We enjoyed a lovely stay."

"good overall"

"One of the best hotels EVER !!"

"Lovely staff, needs a few bits updating but they are on it. Great location."

"Clean, spotless room. Comfy bed. Lots of pillows. Bathroom a bit dated. Big TV. Very quiet apart from cars going past. Everything you need in the room. Couldn’t fault it, would stay again "

"The hotel is a bit far front the university, but there is a bus stop just outside the hotel so that is real it an issue, the hotel is lovely, the rooms are cozy, clean and comfortable and the staff friendly and efficient, the shower, Wifi and everything else was also good so if we ever go back to beautiful Oxford, we would definitely stay at the Vocco again."

"Yes"