The Walled Garden - Arkleton

We wanted to love this property, but the staff ruined it. The eclectic vibes were what attracted us; however, the rudeness from the staff was so overwhelming that we 100% would never stay here again. My husband and I arrived to the hotel at approximately 1:00am. We talked to reception and understood that check-in was at 3pm, but were informed to check in every hour to see if a room was ready. We walked to the Cathedral and toured for a few hours. When we came back at approximately 1:30, I asked reception if anything was available and again was told 3pm. Five minutes later my husband went to get our bags from reception, he spoke with a young black woman this time. He flagged me over and we instantly had a room. My husband was disheartened because he felt like it took him speaking to another black individual to be received politely and respectfully and to be allowed a slightly early checkin. For a hotel that brags about having 87 different nationalities working at your hotel, you surely dropped the ball on equality. We will not be returning.

The room was exactly as shown on the website. The shower was great. I had a studio suite. It was big enough for me (solo traveller). I stayed 6 nights. I had requested a fan and they provided me with one. The one thing that was lacking in the room, was that there is no microwave oven. So i had to eat out. Couldn't reheat any food. Overall my stay was very satisfactory. I didn't try their breakfast, I ate out But they provided coffee,tea and milk.

Hotel was really nice. Quiet and modern. The staff were great. Friendly and helpful.