Find hotels near The Plazza at Centerstone, Conway from ￥11,904

"Honestly, I was disappointed with our stay. The property could be cleaner. We stayed in a king suite. The furniture was old, the bathroom was a little dingy, the bed was comfortable, the pillows were terrible (were flat after an hour), but the room itself was clean. Our room was right beside the elevator, I will say that we did not hear any noise from the elevator or from occupants in other rooms. As far as breakfast, there was a variety of foods, but the things that were supposed to be hot were cold. I guess I expected more out of a Fairfield Inn. For those of you that a pool is high on your preference, It is still closed. Overall, I would NOT stay here agin. We were in room 312."

"Beds are broken in the sofa. There was also a dildo in the sofa. Tv didnt work at first. But nice staff, good for price, have elevator, rollers for your items. Cameras! Glad they had cameras. Very important. "

"Everything was very clean, updated and nice. Not only friendly but trustworthy & honest - my husband left his necklace in the room and didn’t realize it until we were a few hours away, we called and the housekeeper had found it and turned it in to the front desk! So very thankful for the honesty and integrity of the staff!!"

"I checked into this hotel to spend the night with a minor surgery patient however there was no wheelchair to help me get my patient from the front lobby to the room and nobody would step up and help me. The Bill men were invisible never showed up to either get me in or out front desk. Staff was very helpful, but it seemed like that people around her were just not helpful or concerned at all. "

"Friendly staff, clean and comfortable room. The only reason it’s a 4 star rating is because the water didn’t drain out of the shower and the breakfast ended 10 minutes early. Otherwise, everything was great. "

"Not much for breakfast , place was clean , staff was helpful and friendly"

"My dissatisfaction with the accommodations were not expressed to management until I was checking out on the final day. That is because I did not have time to deal with the issues while I was there.......VACATION. Here is a short list of the problems that I encountered during my stay: cockroaches in the bathroom and bathtub; in-room phone didn't work so I could call the front desk; missing electrical faceplate in bathroom; the three lamp shades in the room were broken and dangling; refrigerator was making noise waking me up at night so I turned it off and then it leaked water over the floor; the TV was not compatible/unable to connect my Amazon Fire Stick; the complimentary breakfast was terrible (molded bread, cold food that should have been hot). This was the worst hotel experience I have ever encountered and am expecting some kind of refund from the property."

"Our stay was wonderful! The room was very clean and comfortable. They are renovating the "extras" such as breakfast and swimming area so be aware if those are factors in your decision to stay there. "

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