Find hotels near The Mall of Monroe, Monroe from ￥8,901

"I felt it was your average hotel, nothing spectacular. The rooms were clean and could use some refreshing. Loved the bathroom & all its amenities. The room was incredibly warm and never cooled down. It was also incredibly dry, I literally drank 3 water bottles through out the night. It was one of the worst nights stays I’ve had in a hotel. The breakfast bar in the morning was fantastic!"

"Clean room. Attentive desk staff the minute we walked it. Easy check in and they provided discounted airport parking "

"Clean room, helpful staff"

"I do not leave negative reviews lightly, but this stay needs to be documented. The room had a strong foul odor overnight. The next morning, I discovered the toilet was completely blocked. I politely informed the front desk before leaving for a meeting. When I returned later in the day, the blockage had been cleared. However, the toilet had not been cleaned afterward. There was visible residue remaining on the rim (even after multiple flushes). I calmly returned to the front desk and requested that the toilet be cleaned. I did not ask the front desk employee to clean it personally — only that it be addressed by whoever handles housekeeping. The response I received was defensive: I was asked whether she was “supposed to clean my toilet” and told there was no one else on duty. Rather than escalate the situation, I disengaged. The toilet was never cleaned. Maintenance issues can happen. Staffing shortages can happen. What should not happen is making a guest feel unreasonable for requesting basic sanitation. In addition, the property shows visible signs of poor upkeep, including burned sections of carpet in the room. This is not about luxury expectations. It is about cleanliness and professional handling of a basic hygiene issue. Unfortunately, this stay fell short on both."

"Everything was good at this property except the restaurant was out of a lot of things I don’t know maybe they needed to restock but the food wa good and the service . Also they need to figure out how to keep the water off the floor in the bathroom shower because there is no door or curtain in bathroom so water shoots all over floor to dk if it’s like that in all the rooms but overall it is a nice place "

"Clean room, comfy mattress and pillows. Staff was extremely friendly "

"They lied we cancled the room didn't stay cuz they tried charging us for water park passes. How do i get my refund."

"Quick checkin and check out. Nice and comfortable room. Efficient airport service. I would like to have a breakfast option."

"The seemed clean I had problems with the TV, it took a maintenance guy to fix it was hole in the bathroom door when I got here at the lower right hand side. No one of the staff mentioned it. It should be mentioned as it could be blamed on the guest. Other stay was ok, "