「The most breathtakingly beautiful home. The hosts are so lovely welcoming,they made you feel right at home. Everything has been so well thought about. The attention to detail is second to none throughout the whole property. The place is sparkling and spotless. Absolute pleasure to spend time there, relax and unwind. We will definitely be visiting again.」
「Enjoyed our one night stay the location was perfect for an event at Brands Hatch.
We were very happy with the accommodation, dining options and the staff were polite and helpful.」
「Good size room, very comfy bed. Staff friendly but somewhat convoluted online check in. Water pressure was low but sufficient. Sadly no breakfast on offer currently as place is being refurbished. But in spite of the issues, I will be back when I'm in the area and see what it's like after the refurb is complete.」
「Staff were helpful and friendly but property is very tired. Paint is peeling in bathrooms and bedroom, and the room smelt slightly damp. There were no electric sockets near headboard, we needed an extension cable running across the room. Corridor was in severe need of vaccuming. The property needs redecorating and deep cleaning.」
「Some of the basics were not provided on our stay so really wasn't worth the money.
Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...
