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City Hotel Leiden

3.0 star property
Travelers find a perfect balance of cultural richness and relaxation at this peaceful urban retreat in historic Leiden's center

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City Hotel Leiden, in the heart of this historic Dutch city, offers a quiet escape with a coffee shop, restaurant, and sunny terrace perfect for watching city life. Travelers appreciate the helpful staff, complimentary WiFi, and free newspapers during their stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

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8.6 out of 10, Excellent, 541 reviews
The price is ￥13,922
￥18,551 total
includes taxes & fees
Feb 22 - Feb 23
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About the neighborhood

Located in Leiden, City Hotel Leiden is in the city center and near a train station. Stedelijk Museum de Lakenhal and Museum Boerhaave are cultural highlights, and some of the area's popular attractions include Duinrell and Madurodam. Naturalis Biodiversity Center and Burcht are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours. Visit our Leiden travel guide
Map
2312 GP, Leiden, Lange Mare 43

What's nearby

  • Waag featuring heritage architecture
    Waag
    3 min walk - 0.3 km
  • Hortus Botanicus showing heritage architecture, flowers and a garden
    Hortus Botanicus
    8 min walk - 0.7 km
  • Museum Boerhaave
    1 min walk - 0.2 km
  • Stedelijk Museum de Lakenhal
    3 min walk - 0.3 km
  • Leiden University
    11 min walk - 0.9 km

Getting around

  • Leiden Central Station
    11 min walk
  • Rotterdam (RTM-Rotterdam The Hague)
    41 min drive

Restaurants

  • The Grenare
    3 min walk
  • Eterij & Proeflokaal Het Stadsbrouwhuis
    3 min walk
  • McDonald's
    3 min walk
  • Café Re-Spons
    3 min walk
  • De Roze Beurs
    4 min walk

About this property

City Hotel Leiden

Hotel near Corpus
Located close to Museum Boerhaave and Stedelijk Museum de Lakenhal, City Hotel Leiden provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and coffee/tea in the lobby
  • Tour/ticket assistance, an elevator, and laundry services
Room features
All guestrooms at City Hotel Leiden boast comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Free infant beds, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 2 miles (EUR 21 per day)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.70 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.00 per person
  • Nearby parking fee: EUR 21 per day (9843 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Best Western City Hotel Leiden
Best Western City Leiden
City Hotel Leiden Hotel
City Hotel Leiden Leiden
City Hotel Leiden Hotel Leiden
Best Western City Hotel Leiden

Frequently asked questions

Is City Hotel Leiden pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Hotel Leiden?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at City Hotel Leiden?

Check-out is at 11:00 AM.

Where is City Hotel Leiden located?

Located in the heart of Leiden, this hotel is steps from Museum Boerhaave and Stedelijk Museum de Lakenhal. Burcht and Naturalis Biodiversity Center are also within 1 mi (2 km). Leiden Central Station is 11 minutes by foot and Leiden Lammenschans Station is 23 minutes.

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Reviews

City Hotel Leiden Reviews

7.4

Good

7.6

Cleanliness

8.6

Location

8.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 54 out of 339 reviews
Rating 8 - Good. 150 out of 339 reviews
Rating 6 - Okay. 97 out of 339 reviews
Rating 4 - Poor. 29 out of 339 reviews
Rating 2 - Terrible. 9 out of 339 reviews

Reviews

10/10 Excellent

Stuart

Liked: Amenities, property conditions & facilities
The rooms were lovely and well-maintained. Excellent cleaning and hotel staff. From the night porter who let me in when I arrived late without calling in advance, the front desk staff who were always and offering coffee to the cleaning people who did a magnificent job cleaning the room every day perfectly it was lovely.
Stayed 2 nights in Oct 2022

2/10 Terrible

Dale

Liked: Staff & service
Disliked: Property conditions & facilities
This place is a dump!
Stayed 3 nights in Sep 2022

10/10 Excellent

Barney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was a little dingy but the location in Leiden was great. It is supposed to be closing at the first of May.
Stayed 5 nights in Apr 2023

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a nice walkable area of the city, close to the shops and market. What I didn't like about the hotel was the breakfast available in the restaurant, it was too expensive for what it offers. Next time I'll eat out.
Stayed 2 nights in Sep 2022

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need from a hotel

Very well located hotel in the centre of Leiden. Hotel was quiet despite the central location. Staff were friendly and helpful. Room was a good size, clean and comfortable. It felt a little dated but that doesn't really matter unless you plan to spend a lot of time in the hotel. If you're looking for a convenient, well placed hotel for your trip to Leiden, I would definitely recommend the Best Western City Hotel.
Stayed 2 nights in Aug 2022

2/10 Terrible

Olivier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophe

Horrible
Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

viezig bed

Algehele staat van het hotel is matig/slecht met veel geluidsoverlast en lampjes die er wel staan maar waarvoor geen stopcontact is. Het meest vies was echter het het bed wat schoon leek maar erg onfris rook.
Stayed 1 night in Dec 2022

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Proper hotel maar kamer was heel erg koud. Geen verwarming en warme lucht airco werkte niet. Graag extra lakens voorzien voor koude winterdagen.
Stayed 1 night in Dec 2022

8/10 Good

Willemien

Liked: Cleanliness, staff & service, amenities
Ik vond het fijn dat het dicht bij het centrum was en niet al te duur.
Stayed 1 night in Dec 2022

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort

Sämsta jag bott på

Hela hotellet stank starkt av mögel, överallt. I trapphus, korridorer, hiss och rum. Fuktfläckar i taket. Toaletten luktade urin trots att det var städat. Vi stannade en timme och därefter bytte vi hotell. Gick inte att stå ut med stanken. Allt kändes kallt och fuktigt. Det här stället förtjänar inte 3 stjärnor, snarare ingen stjärna alls. Mögel är en hälsofara.
Stayed 2 nights in Nov 2022

8/10 Good

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel in centrum, je krijgt uitrijkaart voor parkeren aan Haagweg waar shuttle bus rijdt.

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour correct. Pas d’air climatisé, il fallait ouvrir les fenêtres et il y a un bar avec terrasse au coun de la rue, c’est bruyant, il a fallu fermer des fenêtres, ce qui augmentait la chaleur dans la chambre.
Stayed 1 night in Jul 2022

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Great people, good hotel

The staff here were very helpful, from ensuring I was checked into a room when I arrived early, to taking care of a package I wanted to leave for a friend who I couldn't quite arrange to catch up with. The hotel is quite old, though, so the condition was not so great, but the bed was comfortable and the stay was nice enough. The location is excellent, between the train station and city centre.
Stayed 2 nights in May 2022

4/10 Poor

Neil

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expected more from a Best Western.More like Bad and Ugly ,with no Good
Stayed 1 night in Apr 2022

8/10 Good

Colleen

Liked: Cleanliness, staff & service
The staff was so accommodating, pleasant and we appreciated the extra service they provided us. Our train was delayed and we had to arrive past 11pm. The hotel front desk person waited for us to arrive and sign us in. The hotel was clean and functional and convenient. We would stay there again if ever in Leiden.
Stayed 1 night in Apr 2022

8/10 Good

Ulrike

Liked: Staff & service, amenities
Die Lage ist super, direkt in der Innenstadt und nah zum Bahnhof. Das Zimmer war etwas in die Jahre gekommen. Leider war es schwer zu lüften, sodass es sehr warm war (Klimaanlage ging nicht) und der Geruch im Bad und im Hotel war unangenehm. Es hätte sauberer sein können. Die Große Fensterfront im Zimmer war sehr schön (schade, dass nur ein kleines Fenster geöffnet werden konnte) und es gab auch 2 Stühle und Tische. Leider fehlte ein Föhn.
Stayed 1 night in Mar 2022

6/10 Okay

Angelica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Obekväma sängar dålig luft på rummet och blev bitna av något i sängen/rummet. Inga elkontakter i rummet. Personalen var supertrevliga
Stayed 1 night in Mar 2022

4/10 Poor

Damien, Nijeberkoop

Disliked: Amenities, property conditions & facilities
Geen parkeerplaats bij het hotel waardoor je lang aan het zoeken bent voor een plek. En dan mag je nog hopen dat het dichtbij is.
Stayed 1 night in Mar 2022

8/10 Good

Maud

Liked: Cleanliness, staff & service
Oud, goed gelegen, duur ontbijt
Stayed 2 nights in Feb 2022

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort

OK hotel in Leiden but nothing special

Our stay was very nice. The hotel is basic, no frills. Clean, and staff were friendly and helpful. Sadly, the chain was very inflexible with regards to refunds during Covid.
Stayed 3 nights in Nov 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good location + service; but worn out + poor wifi

Great service by staff but the hotel is very worn out. Wifi was so slow that I had to use cell phone to roam to download emails. Sink was clocked. Closet could not open/close easily. Breakfast was outsourced to an excellent place across the street but not open until 7:30am which is a little bit late for business purposes.
Stayed 1 night in Feb 2022

6/10 Okay

Henrike

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lampen waren zu dunkel.Bett war sehr weich
Stayed 1 night in Oct 2021

6/10 Okay

Isabele

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Im Zimmer war alles mögliche kaputt: die Badewanne (aber das war uns vorher angekündigt worden, also kein Problem), die Heizung ging nicht, dann Lampen, Strom teilweise, der Seifenspender war abgebrochen und lag auf dem Boden. Dafür war ein Solarium Licht in der Dusche?! Wer braucht sowas. Außerdem viel zu gefährlich, das ohne Einweisung zu benutzen. Zimmer war ziemlich hellhörig und das Bett war steinhart. Alles in allem das Geld absolut nicht wert.
Stayed 2 nights in Sep 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to centre. Friendly and helpful staff.
Stayed 5 nights in Sep 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima centrale plek, goed hotel en toch rustig. Kamer was schoon en netjes. Badkamer was erg klein. Wastafel te klein, veel watergeknoei. Geen handdouche, alleen regendouche. Weinig ruimte voor spullen neerzetten.
Stayed 1 night in Sep 2021