2/10 (非常に不満)
Jo M.
2021 年 2 月 9 日
気になった点 : 清潔度
It was the pits!
The check in process was like something from an Escape Room. We ran into another holiday-maker on their first day and they too agreed with the check-in process being all cloak and dagger. The property was FILTHY! I mean disgusting! Pots, pans and cutlery were used and put straight back in the cupboard. The oven tray was full of fat. I have photos of everything! Given it was COVID-19 the pool was closed, but no one cared about checking if the property was clean or not. You could write your name in the dust...and I did! The bath tub had cigarette burns in it. It was the most unwelcoming experience I have ever had. There were cockroaches up on the top deck. Everything was old and dirty. We had to wash all the glassware and crockery ourselves. Rubbish had been left behind by the previous people so we had to clean all the bins out. It was awful! It was expensive for what it was. The beds were uncomfortable and the shower heads were ridiculous. We were contemplating checking out early it was SO bad. Don't do it to yourself! Please! The managing agents were just the pits. Whatever you do, don't ask them a question, or you will be charged for it! I have never had such an awful experience on a holiday from go to woah!
Jo M.
2021 年 1 月に 8 泊滞在