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「The staff were kind and helpful. We had a pool view, but the pool was not open and water was green/dirty. Next time we stay hopefully the pool is open because it is important to the kids. 」

「Charming property in a perfect location. John was very nice to us. They have a great courtyard area where they offer coffee and tea and afternoon wine and cheese. 」

「Great property, wast access to hikes. 」

「First class in all respects.」

「I didn’t like the fact that you couldn’t smoke outside of the balcony」

「We stayed on 5/19-5/21/24. The check-in was perfect. Lots of help, informative and kind staff. The room was clean with extra towels. A little musty due to the humidity but not the fault of hotel. Once the air was on it was fine. The pools were well maintained and the beach was right out front. Didn’t use restaurant. Parking wasn’t far. Had security at night idk about daytime wasn’t a problem. I would stay again. I like the family feel of Surfside. You’re going to have to drive either way to get...

「I had asked for a room higher up fir the view. They put me on the 2nd floor with the pool right outside my patio and the parking lot and pool pumps on the other side. Loud was an understatement. The young lady that checked me in said I see you requested top floors but we put you on the 2nd floor. One call to the desk from that room and we were switched to the 9th floor. We had no kids with us and booked months in advance. Just not sure why we were put on the 2nd floor to begin with. We...