"The room was a construction by us I ask to go cross the street to the pool. my mistake. I did not book a room by the ocean, but I asked for an upgrade said that they didn’t have no vacancy but every day I sit and look p the vacancy sign was up. Promise me that I did not book a room by the ocean, but I asked for an upgrade said that they didn’t have no vacancy but every day I sit and look the vacancy sign was up. Promise me that I could’ve upgrade for $40. They said the room was gone they don’t know nothing but tell lies. The chair in our room was full of sand it all over my legs and my clothes and I sit in it. Elevator broke down had to walk down the flight stairs. Everything wasn’t like I expected to be. This was a nightmare to me. I have stayed in better places and I expect when I pay my money to have a nice place like I leave at home. Will not come there again. And was not clean…"