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"I needed to change the check in date, I wrote to the hotel and they didn't answer, I contacted expedia and told them about the issue, they called the hotel, they said they would contact me but they never did. Basically they kept the money, as I had already paid online. The worst customer service ..."

"The property was in very good shape, the cafe had great coffee and other drinks with a nice atmosphere. The staff was friendly and the hotel was clean and presentable with a touch of class. Unfortunately our bed had some pretty gross stains on the sheets and there wasn't actually a blanket on the ..."