We enjoyed the house, its amenities and the location very much and would recommend it. The kitchen was nicely equipped and the fireplaces and steam showers in the bedrooms a plus. The dining area could use a nicer table and more chairs. The Management company (Vivid Vacation Rentals) however is very shady. Upon our arrival on 1/22/22 we were informed that they were short on towels and that the hot tub was unusable until maintenance will get there on Monday morning because “it must have gotten used a lot” before our arrival. Even though the hot tub was one of the reasons we rented the house, we agreed not to have access to it for 2 days. We were promised more towels the next morning, but the towels didn't arrive until Wednesday. We finally got into the hot tub on Monday evening and noticed that the water was cloudy, but we're just happy to finally have it available after a long day of skiing. We also noticed that the vinyl headrests of the hot tub were disintegrating and releasing thin flakes of the material into the water. The flakes sometimes attached themselves to our bodies, but we just dealt with it. 5 of us used the hot tub daily after skiing for about 30 minutes. We go on a yearly ski trip and that's our modus operandi and never had an issue with any of the previous properties we rented. We checked out on Sunday 01/30/2022 on time and left the place clean.
Later that day we received a notice from management informing us that we were charged extra for our “misuse of the hot tub” which they unwittingly stated was “drained/cleaned and refilled …just prior to [our] arrival.” When confronted with the evidence, however, they corrected themselves that in fact it was serviced about a week prior to our arrival. They also charged us for alleged overuse of towels and linens and a broken chair, but later dropped these claims and refunded part of the overcharge. They claim that we caused the clogging of the filter with debris and hair with required emergency service. In reality, it was the vinyl fakes of the headrest that clogged up the filter. All these allegations were absurd, but they immediately charged the credit card on file without authorization to do so. We are still fighting with the management company and involved the credit card company to receive our money back.
If you rent this property, go around and film everything and make sure they come regularly to maintain the hot tub, or you will be charged additional bogus fees.
Dan A.
2022 年 1 月に 8 泊滞在
10/10
This home was perfect! Very clean, and fully stocked with anything one would need for a comfortable stay. Very short walk to drop right in on a run for a great day of skiing or boarding. Would highly recommend, and we will definitely be back!
Katie B.
2022 年 1 月に 5 泊滞在
8/10
Great kitchen with everything a foodie would need to make an epic mountain meal. Everything is labeled and easy to step into as if it were your own home. The management company does a great job ensuring you have everything you need. Multiple steam showers and patio hot tub are fantastic after a winter day of skiing. Not exactly ski in/out without a significant hike up the road but it is a five minute drive to the gondola parking garage and grocery store. Four private bedrooms are nice, each with its own bathroom. One has only a tub and the other only has a pull out couch where another bed would have been appreciated but photos accurately depicted the property. Living room and kitchen are actually more spacious than photos portray. The fireplace in the living room is large and warms the whole space. Satellite TV and high-speed wifi in every bedroom is another welcome surprise.
Chad V.
2021 年 12 月に 7 泊滞在
10/10
The house was so nice; had everything you could possibly want or need. Close to everything!
Cathy J.
2020 年 10 月に 5 泊滞在
8/10
The rental experience was flawless. The house was comfortable and well stocked overall a good experience for our family
marvin p.
2021 年 2 月に 5 泊滞在
10/10
Very nice and clean place with great views and privacy... convenient to all sorts of things to do