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Mercure Telford Centre Hotel

4.0 star property
Guests unwind at the indoor pool, enjoy spa treatments, and savor authentic British cuisine, making every stay memorable.

Choose dates to view prices

Located in Telford's business district, Mercure Telford Centre Hotel offers a hair salon, dry cleaning, a spa, indoor pool, in-room WiFi, and attentive staff. Guests especially enjoy the British dishes at Iron Masters Restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is ￥12,004
￥14,405 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(52 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Privilege, Premium Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Accessible (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Double Bed, Accessible (Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi
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About the neighborhood

Located in Telford, Mercure Telford Centre Hotel is in the city center and near a train station. Ironbridge Open Air Museum of Steel Sculpture and Ironbridge Museum are cultural highlights, and some of the area's attractions include Telford Ice Rink and Green Wood Centre. Telford Steam Railway and Oakengates Leisure Centre are also worth visiting. Visit our Telford travel guide
Map
TF3 4NA, England, Telford, Forgegate, Telford Centre

What's nearby

  • Telford Town Park
    Telford Town Park
    10 min walk - 0.9 km
  • Telford Shopping Centre
    5 min walk - 0.4 km
  • Telford Ice Rink
    14 min walk - 1.2 km
  • The International Centre
    14 min walk - 1.2 km
  • Wonderland Telford
    18 min walk - 1.6 km

Getting around

  • Telford Central Station
    12 min walk
  • Birmingham Airport (BHX)
    64 min drive

Restaurants

  • McDonald's
    7 min walk
  • The Thomas Botfield (Wetherspoon)
    10 min walk
  • Coffee #1
    10 min walk
  • The Severn Gorge
    11 min walk
  • Starbucks
    5 min walk

About this property

Mercure Telford Centre Hotel

  • Upscale hotel in the business district
  • Consider a stay at Mercure Telford Centre Hotel and take advantage of a hair salon, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. The on-site British cuisine restaurant, Iron Masters Restaurant, offers lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
  • Other perks include:
    • An indoor pool
    • Full breakfast (surcharge), self parking (surcharge), and express check-out
    • Newspapers in the lobby, a reception hall, and wedding services
    • Luggage storage, coffee/tea in the lobby, and an elevator
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 153 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/tub combinations
    • Flat-screen TVs with digital channels
    • Free infant beds, electric kettles, and heating

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8.8 out of 10, Excellent, 1,000 reviews
The price is ￥11,204
￥13,444 total
includes taxes & fees
May 27 - May 28
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (4,004 square feet of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Frequently asked questions

Does Mercure Telford Centre Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Mercure Telford Centre Hotel?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Mercure Telford Centre Hotel on May 24, 2026 start from ￥12,004, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Telford Centre Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 10 per night.

What time is check-in at Mercure Telford Centre Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Telford Centre Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Telford Centre Hotel located?

Located in the heart of Telford, this spa hotel is within a 15-minute walk of Telford Shopping Centre, Telford Town Park, and Cineworld Telford. Telford Ice Rink and The International Centre are also within 1 mi (2 km). Telford Central Station is 12 minutes by foot and Oakengates Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Telford Centre Hotel Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 317 out of 710 reviews
Rating 8 - Good. 200 out of 710 reviews
Rating 6 - Okay. 104 out of 710 reviews
Rating 4 - Poor. 42 out of 710 reviews
Rating 2 - Terrible. 47 out of 710 reviews

Reviews

Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed, friendly staff and good shower
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The lift was out of use which was not ideal. My guest struggles to walk after smashing her ankle last May and we were on the top floor. The receptionist did move us to floor two but we arrived Friday and left Sunday - but the lift was still out of order. The rooms were clean. And breakfast was good.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel staff amazing .pool and spa facilaties excellent.breakfast great great choices
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff at reception greeted us with a smile will definitely book again in near future nice clean rooms and very organised.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming & friendly. The lady at reception saved me a trip to Aldi when I realised I had forgotten my toothbrush by given me a complimentary one. The only downside was the lift was out of order and my room was on the top floor. Luckily, I only had a small suitcase to carry up the 49 winding steps.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Nice hotel lobby, welcoming staff. We didn’t use any facilities but there’s a few sitting areas, pool tables, screen with sports on at the time. All good. The room was pleasant with all the usual amenities. The bathroom was in a good state of repair but not faultless with some mouldy silicone and grout (is that the norm nowadays?) The biggest issue was the noise of other doors slamming as people carelessly let them shut, regularly from 21:00-23:00 and regularly again from 7:00-8:00 onwards. It was an issue for us, but might not be for you!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer!

Room was clean, freshly decorated, a good size and new bathroom. The bed was very comfy. Food lovely in restaurant and staff helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient spot, 6 minute walk from the train station. Excellent facilities and staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very friendly staff
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel in good location Clean room . Bathroom could do with spruce up. Good facilities. Lovely breakfast. Friendly staff and helpful.
Stayed 1 night in Jul 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy, friendly staff and would use again
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean and comfortable room.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Telford

Great 3 night stay, while visiting family and friends. Reception, bar, restaurant and housekeeping staff were all friendly and helpful. Would definitely recommend and stay here again.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Very quick check in, easy walk to shopping centre
Stayed 1 night in Feb 2025
Verified

8/10 Good

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel useful central location
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable nice relaxed atmosphere , breakfast : plenty of choice
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was enjoyable because it’s a clean well presented hotel. The staff were very friendly and helpful. I will be staying here again.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay, staff are friendly and helpful and easy parking
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant in particular was excellent. Staff couldn't do enough for us. Lovely stay!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

Overall comfortable stay

Overall comfortable stay. Good location. Breakfast is good.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Kevin

Nice hotel, shame you have to pay to park

Nice hotel. Good service. I don't like the idea of paying for parking when you are a paying guest.
Stayed 1 night in Jun 2025
Verified

8/10 Good

gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didnt have breakfast. The room was clean & tidy. Staff were helpfull. Didnt use air con so no idea
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Stay

The hotel is always great, along with great staff, special call out to Sam the room cleaner, he was absolutely brilliant and so helpful.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

asena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that I’m able to get off the train and walk straight to the hotel which is less then 5mins walk
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Lovely stay and pleasant staff would come here again thank you very much.
Stayed 1 night in Feb 2024