「This hotel was quite the find! The staff was amazing, attentive, respectful. The amenities, attention to detail, experience was amazing! We will definitely be back.」
「I booked this hotel to prepare for my wedding, and the high level of hospitality and clean rooms allowed me to proceed with the preparations with peace of mind.
The hotel is also conveniently located, so I was able to return to the hotel to rest even during summer sightseeing.」
「We loved our stay at Benci! It’s in a prime location and surprisingly quiet, given it’s above a bar. Super clean, cute, and comfortable. If you have a larger checked bag be aware there are steps up to the guest house, but it wasn’t an issue for us. The bar downstairs (Moyo Bar) is also very hospitable and a great spot for an espresso or drink. We had a car and the parking garage Benci recommended was close and easy to find. Would definitely book again and highly recommend!」
「Staff are so helpful and nice! No need to even ask for luggage help, the amazing porters come to you right away when they see you with bags. Top notch service. Everything was so smooth staying here. The rooftop with pool has such an amazing view, up close of Santa Croce and the whole city spread out before you. Highly recommend this hotel, especially if you’d like to be more towards the less crowded Santa Croce area away from super central central stazione or Duomo area.」
「This place went above and beyond my expectations. The staff is incredible. They have coffee and breakfast in the morning and even called a car very early in the am for the airport and somoene was at the desk and provided a "to go" breakfast. It was truly something special. The staff is really great they even offered suggestions for shopping and food. The rooms are nice, especially for Florence where you can get an unsuspecting mix due to the old properties and the location is right in the...
"I booked this hotel to prepare for my wedding, and the high level of hospitality and clean rooms allowed me to proceed with the preparations with peace of mind.
The hotel is also conveniently located, so I was able to return to the hotel to rest even during summer sightseeing."
"great location just around the corner of Mercato centrale and other tourist attractions!
over all stay was nice, but here's some cons..
The room was far from the lift and I had to use the stairs to access my room. the fridge was full smell of molds and so were free bottles of water, so didn't use it at all. Before I used AC, felt like the room air was not so fresh neither. if it was 3 star hotel, I could understand the condition... staff was nice and helpful, thank you!"
