4/10 (不満)
Frank
家族旅行
2024 年 5 月 12 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
No signs how to find the entrance, not in the description on expedia either. Hotel is located on the 8th floor, there is constant construction on the floors below with workers occupying the elevator and stairs. While walking upstairs trying to sqeeze between the workers wounded myself and completely damaged my jeans with iron sticks which are just sticking out of the walls. Half of the lights in our room did not work.after addressing it to reception they told they would fix it, but it never happened. Our room wasnt cleaned a single time during our 3 night stay. No instruction how to switch on complex TV system, perhaps it didnt work, as we couldnt manage to watch anything apart from welcome screen. No coffee/tea refill. Needed to ask reception for water refill. Good location and view from the room.