2/10 (非常に不満)
宿泊されたお客様
家族旅行
2023 年 5 月 2 日
気になった点 : 清潔度、スタッフとサービス
Hostel run by Russians
Design and condition of this hostel, run by Russians, is really nice, rather hotel than hostel level. BUT... There was a major problem with check in, staff insisted that they couldn't see our reseration, what was fully prepaid. After a one hour struggle and Hotels.com intervention we finally checked in. The plumbing in two bathrooms was clogged, sewage flowed out. There was a public holiday so they were not able to fix it immediately, what was understandable. We were shown a alternative WC (unfortunately not private) but the owner refused to offer us alterantive shower what was disappointing. So we had to wade in the sewage. We did not feel welcome there
宿泊されたお客様
2023 年 4 月に 2 泊滞在