Newly renovated and spacious, however this apartment fell far short of its advertised 'luxury'. The unit sits directly beside the noisy A85 trunk road road, there is double glazing but soundproofing is still very poor, as there is constant traffic noise and you can quite clearly hear outside conversations with all windows firmly shut. This means windows can’t really be opened for very long and temperate more difficult to control. The Expedia listing promised an on-site EV charger, which was untrue (an admin error), and unresolved maintenance snags included bubbling flooring, a leaking shower, missing light fixtures, few hangers on hanging rails and scuffed walls. The kitchen lacked basic essentials like a proper knife (I had to chop an onion with a bread knife), no colander or sieve to drain pasta, oven gloves, cafetière (though there is a Tassimo machine - I don’t rate the coffee from it) or even a bottle opener. The car park was unlit, rough, and littered with rubbish. Not the most welcoming and a bit of a trek to get to the apartment with lots of bags.
I raised some of the issues with the management, specifically EV and missing kitchen items, who showed a lack of accountability, help, or apologies when these issues were reported. On the positive side, the apartment was clean upon arrival, otherwise comfortable, and featured a good shower. However, all the small things were frustrating especially the lack of support so we will look elsewhere when we visit Oban in October.