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"Staff speaks english"

"I will sure be coming back here as a tourist"

"Good"

"My stay was Jan 5 thru 6."

"Very friendly and helpful staff, large rooms, comfortable stay"

"Nice place."

"別館の大浴場が広くてきれいでとても良い"

"The first night I was there, I could smell the smoke from the nearby smoking room, each time it was used. The second day, the staff moved me to a room on the other half of the floor, which I very much appreciated. I took a downgrade in bed size, but I could live with that. The room was small but pretty comfortable; there was only one toilet per floor but I only had to wait to use it once; showers were a bit small and had nowhere to hang your towel (aside from in the shower) but the water pressure was great. The TV had wireless headphones, although I couldn't find the HDMI slots as the TV was firmly up against the wall. Tochigi was lovely; I spent a little time one day hiking on the "fat, flat mountain" (I'm not sure what it's actual name is..futo hei yama? 😂); I rode the train into Nikko one day and into Gunma another day and wound up eating at the Sukiya 3 of the 5 days I was there (and conbini, the other days). And there was 110en Pepsi and Mtn. Dew in a nearby vending machine. All in all, good stuff."

"My only issue was that I was placed on a smoking room though I booked a non smoking one. The hotel was too booked to remedy the issue. Needless to say it made my stay less enjoyable than it would have. Even. The staff tried their best to help me out…they even gave me deodorizer spray. I blame the Orbitz side of the booking for my issue and not them…it’s clear you didn’t get the non smoking part of my booking sent their way."