4/10 (不満)
宿泊されたお客様
2017 年 2 月 10 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Great location but that's about it
Fantastic location, but disappointing in so many other ways. First of all there was no booking when we arrived and when it was eventually sorted it was made clear the management thought we had not paid enough through the booking agent we had used.
We stayed for 7 nights and the room was never cleaned, not even once. There was a regular smell of sewage from the bathroom and the room was very tired.
The meal we ordered one night was of such a small portion that we subsequently had to order more food, and the cocktail we ordered tasted as if there was no alcohol in it whatsoever! We decided to eat and drink elsewhere for the rest of the week.
There are many hotels along this road that share such a good location and would recommend staying at one of the others! The staff are great here but it's not enough to compensate for all the other faults.