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"Let us begin at the beginning. The reception staff were amazing: Jinnelle and her team treated us as though we were values members of their family. The room was spacious and sparking clean. Service at all times was prompt and pleasant. The breakfast team, including Hossein, Tufayel and Jenisha, were very helpful. "

"Early breakfast so not everything available . Room clean and comfortable. Staff friendly and professional "

"Overall very good and I'd happy go back, however the hotel has a very strange and rather disjointed layout, and the public spaces whilst very well kept and pleasant don't go the extra mile to make this feel like a premium experience. Let me be clear, this is only the decor, which is in good condition, just not very special. The staff, room and food were excellent"

"so friendly and clean and amazing location "

"Everybody was nice, the room was great. Will return when in Birmingham."

"Amazing space with good staff, will come again soon."

"Spotlessly clean, great location. The price is very reasonable for the comfort and level of attentiveness at the hotel. We ate on site and the food was excellent, we ordered late night room service as well which was prompt and high quality. "

"Fantastic stay, clean room, friendly staff, cracking breakfast, my son and I loved it. "

"Clean, friendly, good location, good facilities "