Awful! Rooms above a very crummy pub. Two rooms booked with Hotels.com but hotel had only picked up one. They did have another free so took it. Rooms cheaply renovated but rest of property really tired. One room had been broken into. In the end we paid again for another hotel and just walked out. Photos extremely flattering- this place should not be on Hotels.com.
Paul
2024 年 2 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2024 年 2 月 14 日
気になった点 : 施設のコンディションと設備、客室の快適度
Don’t bother booking
There was a terrible odour in the whole place and room, there was a kettle in room, but no cups for tea or coffee! Staff had no customer service whatsoever and it was very noisy! There wasn’t even a remote for the TV and the bed was very uncomfortable 😣
宿泊されたお客様
2024 年 2 月に 1 泊滞在
2/10 (非常に不満)
Lisa
出張
2024 年 2 月 14 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Awful rooms
The first room I was allocated smelt damp like wet dogs. There was cracks in the ceiling a shelf had fallen down in the area to hang your clothes.
I changed rooms to one that had no handle on the room door and it was just stuffed with tissue. The bathroom had mould around the shower.
I didn’t feel safe at all so my 3 night stay turned into one!
This hotel was disgusting in my opinion thankfully I found another close by!
The staff tried to help but things that should been standard hadn’t been maintained
Lisa
2024 年 2 月に 3 泊滞在
4/10 (不満)
steven
出張
2024 年 1 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mistake
No Wifi, no food at night, posters up asking residents to return cutlery.
Breakfast did start till 8am.
Bedroom door had been broken into before as wood missing around the lock.
Overpriced.
steven
2024 年 1 月に 1 泊滞在
6/10 (普通)
Mohan
2023 年 11 月 20 日
良かった点 : スタッフとサービス
Carpets need steam cleaning or new ones
Mohan
2023 年 11 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
出張
2023 年 10 月 20 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Room was dirty and didn’t smell very nice very worn out , ok for a night to lay your head but that’s it
宿泊されたお客様
2023 年 10 月に 1 泊滞在
2/10 (非常に不満)
James
カップルで旅行
2023 年 10 月 19 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Staff were friendly and helpful, linen and towels were clean, the room was warm.
No kettle in the room and no drinks or food available before 8 a.m. The evening menu was pitiful.
The corridor carpet was filthy and thread bare. Bedroom was dingy, there were holes in the plaster and the paint work was old and drab. The shower control was broken. Only the most desperate souls could find the accommodation bearable.
.
James
2023 年 10 月に 1 泊滞在
6/10 (普通)
Scott
2023 年 10 月 16 日
Scott
2023 年 9 月に 1 泊滞在
6/10 (普通)
Warren
2023 年 10 月 15 日
良かった点 : スタッフとサービス
Cheap but not so cheap as to not include coffee or tea. Could definitely do with a refit