We booked our first trip to Ruskin with friends staying in the same complex. THANK GOODNESS! Upon arrival our code was wrong, our friends had to get that from the owner. The next day a toilet was constantly running and we called the property manager 3+ to NEVER have a call returned. I spoke to the owner, she never told me if they came out to fix it. The next day a letter was on the door stating some water issue had occurred so we were having our water shut off within 12 hrs from 9:30am-4:30pm so plan accordingly. I again reached out to the owner, she told me it was out of her control. Next, a few days later all smoke alarms went off in the unit for 20 min, for no reason. I again called the owner who called property manager and they came over while we were out to just take out the smoke alarms. Their response to fix it was to just remove them from the unit which is less than safe or up to code. The next day alarms went off at 3am and that was my final straw. We checked out and when I let the owner know the check out procedures in the binder they leave was outdated because we never had a key to the pool or parking passes as it stated she didn’t seem to care. Never once was the owner apologetic about all of these occurrences, she should have at least offered some sort of compensation. If you have zero expectations and want a less than adequate place to stay go for it. I would not recommend!