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「Nice room overall. Fireplace was nice. Everything worked. However, the bathroom and entry tile had a lot of grime and dirt showing on it. It was not from a recent stay but appeared to be accumulation over time. I wonder if the carpet was that dirty too. 」

「Would stay here again in the future.」

「Clean, beautiful dining area. Convenient location.」

「The room was clean and spacious, the location was very convenient for my needs. Great hotel!」

「Nice breakfast, convenient location, friendly staff.」

「Clean facility and friendly staff 」

「FIRST TIME STAYING AT A HOLIDAY INN. The sink was clogged and would overflow while brushing teeth or washing hands. Hot tub was broken (main reason I booked this stay). Pool was full of hair and unknown floating objects. About 15 unsupervised children were in the pool being naughty. Belligerent guests above our unit kept us and our 3 kids awake all night until 3AM, as they were running in their unit, banging items and being loud. Staff was called multiple times and ultimately nothing changed....

「シャワールームにカビが目立った。」

「ホテルに備え付けの洗濯機（コインランドリー）が無い。 この地区はランドロマット（日本で言うところのコインランドリー）が皆無な所なので、一泊ならまだしも、複数泊する必要の有る方には✖。 このホテルに限らず、アーバンに滞在される方はホテルに洗濯機が有るか否かは必ずチェックするべきです。 」

「The room was very clean and well laid out. The facility was very clean and comfortable. Staff was not attentive and I had to wait each time I had a question. There was no free coffee available in the lobby. A bottle of Coke was $6. Could use some customer service improvement. 」

「Room is awesome, clean, smells great. Pool is nice. Staff are not great. I had several issues during the stay that ruined it for me. Probably will not stay here ever again. 」