サーラースのおすすめホテル予約

「We booked the Vulkan Wellness Panzio Hotel and arrived at 3.55pm. We were told there was a receptionist until 8 pm but no one was there. There was a notice on the door to ring. We phoned the number and were told no room was alocated to us but we had been given a room in the sister hotel. It took us some time and a number of phone calls and an email to the same person to gain the address of this second hotel due to language barriers. We arrived to thishotel and a young male receptionist told us...

「Per una notte la struttura è ok.」

「reception and staff not readily available when required」

「Location, building itself, beautiful garden are nice. But service should be improved. For example, breakfast was served but coffee mach machine was broken, scrambled egg seemed to served but it was empty when we went to the dining room (it was around 8:00, not too late). You can find 'this hotel is dog-friendly' on it's website, but the room for us(we took our dog there) was smelly.」