Hotel Sylva

2.0 star property
Hotel in Sylva with free parking

Choose dates to view prices

Photo gallery for Hotel Sylva

Signature Double Room | 1 bedroom, desk, free WiFi, bed sheets
Exterior
50-inch Smart TV with digital channels
Front of property
Lobby
Hotel Sylva sits peacefully in the mountains, providing a welcoming retreat for travelers. Guests stay connected with in-room WiFi while enjoying the comforts of this cozy property. The lobby features a TV where visitors can relax after a day of mountain adventures.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is ¥23,620
¥26,691 total
includes taxes & fees
Nov 12 - Nov 13

Room options

Available filters for rooms
Showing 3 of 3 rooms

Signature Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
  • Sleeps 4
  • 2 Queen Beds

Signature Double Room

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
28779, NC, Sylva, 756 W Main St

What's nearby

  • Poteet Memorial Park - 4 min walk - 0.4 km
  • Harris Regional Hospital - 5 min drive - 3.7 km
  • Southwestern Community College - 8 min drive - 6.0 km
  • Western Carolina University - 17 min drive - 14.9 km
  • Harrahs Cherokee Casino - 25 min drive - 28.6 km

Getting around

  • Asheville Regional Airport (AVL) - 56 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Waffle House - ‬3 min drive
  • ‪Dairy Queen - ‬20 min walk
  • ‪Big Nick’s Bbq - ‬4 min drive
  • ‪Lulu's On Main - ‬3 min walk

About this property

Hotel Sylva

Hotel in the mountains
Hotel Sylva provides everything you need. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Express check-out, a TV in the lobby, and smoke-free premises
Room features
All guestrooms at Hotel Sylva have perks such as air conditioning, in addition to amenities like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with hair dryers and shampoo
  • 50-inch Smart TVs with digital channels
  • Coffee/tea makers, heating, and housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open Sunday - Saturday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Sylva Hotel
Hotel Sylva Sylva
Hotel Sylva Hotel Sylva

Frequently asked questions

Is Hotel Sylva pet-friendly?

Yes, Hotel Sylva allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 60 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Sylva?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Sylva on Nov 12, 2025 start from ¥23,620, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Sylva?

Self parking is free at this property.

What time is check-in at Hotel Sylva?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of USD 25 (subject to availability).

What time is check-out at Hotel Sylva?

Check-out is at 11:00 AM. Late check-out is available for USD 25 (subject to availability).

Where is Hotel Sylva located?

Situated in the mountains, this hotel is steps from Nantahala National Forest and Jackson County Historic Courthouse. Poteet Memorial Park and Country Side Bowling Lanes are also within 15 minutes.

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Hotel Sylva Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 113 out of 139 reviews
Rating 8 - Good. 18 out of 139 reviews
Rating 6 - Okay. 8 out of 139 reviews
Rating 4 - Poor. 0 out of 139 reviews
Rating 2 - Terrible. 0 out of 139 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Better than anticipated and so great! Had a great stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Gary and Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly people and a truly clean property!
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was easy to get into our room with contactless check-in and check out. It was convenient to dinning and shops.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Extremely easy check in. Ty.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities
Great hotel!! So clean and right in the middle of town surrounded by everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Everything was very nice. Clean, comfortable, great location, especially for walking down Main Street.
Stayed 2 nights in May 2025

10/10 Excellent

Wyneisha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy!
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything downtown Sylva. Hotel is more modern than others in the area. Staff is friendly and helpful. Definitely would stay here again the next time I'm in Sylva!
Stayed 1 night in May 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and safe environment right by the police station. Very modern with nice in room amenities.
Stayed 1 night in Apr 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Walking distance to all you want to see and dine. Courteous staff. Room was spotless. This may be silly to some but best water pressure of any hotel room in last 40 years!
Stayed 1 night in Jun 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, renovated hotel .Short walk to dining in downtown Sylva. Friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful, clean room , perfect location

very clean, everything was great but the tv only worked about half the time we wanted to use it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

8/10 Good

Ellen

Liked: Staff & service, amenities, property conditions & facilities
Exactly as pictured! I would recommend requesting a room on the Main Street side. We were on the opposite side and the road noise was too much even with our sound machine.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Recently renovated, Great room everything new and clean. Safe clean area, Best place in town.....
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sylva is a hidden gem. Never felt more welcome or had the best experience from a hotel before. I wish this was a chain so I could take them everywhere I go
Stayed 1 night in Oct 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service
I like the new showers but dislike the TV. Also difficult to control sleeping temp.
Stayed 1 night in Mar 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our party left something behind in a room. As soon as housekeeping staff found it they notified front desk, who notified us!! Then they kept it safe until we were able to retrieve it. It was very sentimental and we are absolutely thrilled that they went to so much trouble to get it back!
Stayed 1 night in Apr 2025

10/10 Excellent

Keegan

My only complaint was the shower water pressure which I feel is pretty typical for hotels. The room was gorgeous, beds and pillows were super comfy. They had a lock box for me to pick up my key since after hours and it didn’t work, I contacted the after hours and within 10 minutes I was in my room. I will definitely be staying again if I’m in need of a room in the area.
Stayed 1 night in Oct 2024

6/10 Okay

Renee

Just average

Really liked this hotel the first time i stayed, but not as much the second time. First room they tried to put me in was tiny and overlooked a stairwell and garbage. I kepy trying to check into the wrong room the second room they put me in so it took a fee tries. HVAC was really loud. Frig smelled. I would have stayed another night, but wasn't feeling it.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Room

The other place I usually stay at has pillows I don't like so I bring my own, and the heater/AC unit is very loud, and I've found bugs, and the carpet is a bit ragged. In contrast, Hotel Sylva's bed and pillows are very comfortable and the heater/AC unit is quiet, and no bugs and no carpet. My parking space to the ground floor room made "moving in" very quick and easy. I didn't watch TV, but I turned it on before I left and it looked like there are a lot of viewing options and a quality TV. I was impressed with the black "Makeup" cloths. I usually bring my own because I hate to leave makeup on white cloths at hotels. It is nice not to have to travel home with a wet cloth. The coffee in the lobby smelled good. They don't have someone in the lobby 24 hours per day. The worst part of my stay was exiting the parking lot. Because of a parked truck, there was absolutely no line of sight for any oncoming traffic in the one-way Mill Street. One has to turn left. Earlier in the morning, I heard a long car horn blow, so someone may have had the same problem and almost had an accident. We tried out the rocking chairs which were great. There are pretty rose bushes to look at. Know there is some road noise, and the view for some rooms is of parked vehicles. I wish the parking spaces next to the hotel (reserved lot for Fusion) were available at night. Yet, this is a nice place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff went above and beyond to help us find a lost wallet. They came into the room and helped move furniture! Very friendly and we were all so happy.
Stayed 1 night in Oct 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and property. Love downtown Sylva
Stayed 2 nights in Oct 2025

10/10 Excellent

Barney

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic remodel of an old property.
Stayed 1 night in Sep 2025